Royal Mail Driver / Courier Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 47 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Royal Mail.
Royal Mail
Delivery Driver
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Applied and completed the online assessment. Was successful and received an email about being contacted to schedule and interview. The email stated I would be contacted withing 72 hours - was 3 weeks before I received a call. At this point I had lost all hope of being contacted and missed the call but when I tried to call back I got no answer so had to wait for them to call again which was the following day. Overall everything went smoothly and straight forward but waiting 3 weeks for contact means I had een actively searching for other roles and had received other offers meaning my time there was already limited when I accepted the offer.
Confirmed questions1 question
- What makes you want this particular job and its schedule?
Royal Mail
Delivery Driver
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
It's a long process to get to the interview, you might feel like you haven't gotten anywhere because you don't hear back for a while. It takes a long time to get to the actual interview, and you go through a phone screening first. The interview itself involves a booklet that managers go through. Make sure you do your research on the company. Be ready to talk about why you want the job, why you'd be a good fit, your physical fitness, teamwork, working independently, keeping customers happy, and health and safety.
Confirmed questions8 questions
- Why are you interested in this position?
- Can you confirm you are physically active and can walk a long way every day?
- What accomplishment are you most proud of?
Royal Mail
Delivery Driver
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
I applied online and about 3 months later got an interview invite. While I was grateful for the invite given the job market, the interview itself was pointless. Even though Royal Mail is part of the Armed Forces Covenant and says it supports reservists, I was told my weekend work conflicts couldn't be accommodated, and that was it for the interview. I knew the job might involve weekend work and was ready to compromise, but they offered no flexibility despite their stated support for reservists. I know some jobs might not be suitable for reservists, which is understandable, but this should have been clearly stated, especially since my availability was on my application and CV. They should have flagged this before I wasted time and money traveling for the interview.
Confirmed questions2 questions
- What is your motivation for wanting to join the Royal Mail?
- How do you meet the physical requirements of this job?
Royal Mail Driver / Courier Interview Questions
Quoted word for word from Royal Mail interview reports.
“What checks on the van would you do before setting off?”
Read reports →“What do you check on your van first thing in the morning?”
Read reports →“What checks would you perform on the vehicle prior to starting a delivery route?”
Read reports →“What checks do you perform on a van before starting your shift?”
Read reports →“What checks would you perform on your van prior to starting deliveries?”
Read report →“What health and safety things should you know about in the office?”
Read report →“Do you like spending time outdoors, and if so, what do you do?”
Read report →“Can you confirm if you possess a full UK driver's license?”
Read report →“Could you do a mock speed test for sorting items into pigeon holes?”
Read report →Formats, difficulty and experience
Across all 47 Royal Mail interview reports.