Ross Stores Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 363 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ross Stores.
Ross Stores
Sales Associate
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
When you get there, they let you wait in the break room before the interview, which is nice so you aren't just loitering in the store. Once you get into the back, you meet with the Store Manager or an assistant manager. It feels rushed, like they don't have dedicated time for interviews and are trying to get through candidates quickly.
Confirmed questions2 questions
- Can you tell me about your availability?
- Is working on nights and weekends a problem for you?
Ross Stores
Sales Associate
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
A few days after applying, I got a call for an interview. When I got there, I was told to wait. The hiring manager had forgotten about my interview, but I still got interviewed after a wait. The interview was straightforward; the manager asked a few simple questions, described the job, and I handed over my resume. I thought I'd nailed it, but a week later, I got an email saying I didn't get the job. Ironically, I later went shopping there and saw they were doing same-day interviews. I guess they haven't learned that beggars can't be choosers.
Confirmed questions1 question
- Can you handle working in stressful situations or environments?
Ross Stores
Sales Associate
Entry Difficult Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was pretty disorganized, the staff seemed unsure about the role and kept mentioning miscommunication from higher up. They stressed how important speed is and made it clear the pay wouldn't go above $15/hr. Some questions were confusing, like asking what 'A' means in your life, but expecting answers related to work, not personal life. The whole vibe felt stressful, suggesting a very hectic work environment. Thinking about what they said, I realized this job wasn't the right fit for me.
Confirmed questions2 questions
- What is the significance of urgency in your life?
- What does the letter 'A' symbolize for you personally?
Ross Stores Sales Associate Interview Questions
Quoted word for word from Ross Stores interview reports.
“How many times is it ok for an employee to call off in a month?”
Read reports →“If you were just hired, do you think it's acceptable to call in sick within the first thirty days?”
Read reports →“If you asked for help on a project, were assigned a partner who is socializing instead of helping, and you need their assistance to finish the project in a few hours, what would you do?”
Read reports →“What would you do if a teammate wasn't pulling their weight on a group project?”
Read reports →“If you're helping customers on a busy day and a friend comes in, you chat briefly, and she confides about losing her job and financial struggles, then you see her steal something as she leaves, what would you do?”
Read report →“How would you handle a situation where you observe a customer acting suspiciously or concealing merchandise?”
Read report →“Given a spill, a suspicious customer, and a customer-employee confrontation happening simultaneously, what would be your priority?”
Read report →“What steps would you take if you discovered a colleague was stealing from the establishment, and what's the reasoning behind your actions?”
Read report →“Describe how you would manage an upset customer, whether they are in the fitting rooms or at the checkout.”
Read report →Formats, difficulty and experience
Across all 363 Ross Stores interview reports.