Ross Stores Retail Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 150 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ross Stores.
Ross Stores
Cashier
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
The interview process was pretty easy. They inquired about my past work history, specifically how recently I had been employed by them and how long I had worked there. They also asked about my potential start date. Following that, they sent an email to initiate the background check.
Confirmed questions2 questions
- What experience do you have?
- What is your availability?
Ross Stores
Retail Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Other
The manager asked some questions, discussed the company, and went over the role I was interviewing for. Since it was right before the holidays, they were mostly looking for cashiers. She mentioned that I could be assigned to store protection, stocking, or working in the fitting room for any shift. I said that would be fine. They offered me the job right after the interview, which lasted about 15-20 minutes.
Confirmed questions6 questions
- Can you introduce yourself?
- What is your availability?
- What makes you want to work at Ross?
Ross Stores
Retail Associate
Entry Average Negative experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
The interview was terrible. They asked about my hobbies and complained about my business casual outfit, looking me up and down to see if I 'looked the part.' It was strange because outfit complaints became a daily thing once I started working there. The interviewer called the first interview a 'get to know you' session and mentioned a more formal second interview would follow (though, honestly, this is Ross, so maybe not?). However, that second interview never materialized. The interview was on Friday, and training started the very next day, Saturday.
Confirmed questions1 question
- Tell me about some of your hobbies.
Ross Stores Retail Associate Interview Questions
Quoted word for word from Ross Stores interview reports.
“What actions would you take if you discovered a coworker was stealing from the store?”
Read reports →“What would you do if a robber with a gun threatened an associate?”
Read reports →“How would you handle a situation where a customer spits on you?”
Read reports →“What do you look for when you first walk into a retail store?”
Read reports →“What did you observe about the customers when you entered the store?”
Read report →“Regarding your past employment, how frequently did you have to call in to report that you wouldn't be able to come in for your shift?”
Read report →“Describe a situation where you managed to retain a customer who was close to leaving.”
Read report →“Describe a situation where you were blamed for a coworker's mistake. How did you handle it?”
Read report →“Can you share an example of a coworker you've looked up to and explain the reasons why?”
Read report →Formats, difficulty and experience
Across all 150 Ross Stores interview reports.