
Rosewood Hotel Group Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Rosewood Hotel Group.
Manager
The whole process was pretty quick, taking about 2-3 weeks. Just 3 days after applying, I got an invite for the first interview. It was a good chat where I learned more about Rosewood and met the CBO and another lady who were both really nice. After that, I got an email for a second interview that included an assessment. This assessment was quite involved, covering things like recommending a new idea, choosing platforms, designing a user journey, fixing website problems, redesigning the homepage, and creating an eDM. It touched on technical aspects, platform choices, collaboration tools, UX issues (even though I had to create the customer journey myself without any data), UI design, and eDM design. I usually don't do assessments, but the people I met were so great that I felt it would be a good place to work, so I went ahead and did it. I spent several days on it and then presented it last week to a larger group. The new CIO really grilled me on my platform choices, my UX suggestions (he seemed to think he was the user and lacked empathy, a common UX bias), and why I hadn't worked in Scrum or Agile before. He also asked for proof when I mentioned the hotel booking site had speed issues after I tested it. It was funny because I figured he or his team should have found those issues themselves, rather than needing me, a potential user, to point them out. He should be the one finding and fixing problems, not acting like he knows everything. He should learn humility from his grandfather (the current CEO's grandfather). His intellectual arrogance really clashed with the Rosewood brand.
- Can you justify your platform recommendation with evidence?
- What evidence supports your proposed platform?
- Explain your reasoning for choosing this platform, and provide supporting evidence.
Assistant Manager
The interview included showing how to enhance working style and increase revenue. The overall interview was smooth. Good luck and stay safe, enjoy being in the hospitality industry.
- How would you handle a team member who is not performing well?
Management Trainee
Went through a multi-step process here. Had to do a project that I presented at the end. Talked to several managers, including my department head, the HR person, and the Managing Director. Overall, it was a smooth and quick process.
- How would you define relationship hospitality?
Rosewood Hotel Group Manager Interview Questions
Quoted word for word from Rosewood Hotel Group interview reports.
“What does luxury hospitality mean to you?”
Read reports →“How would you define relationship hospitality?”
Read reports →“What's your approach to managing employees who call in sick?”
Read reports →“How would you handle a team member who is not performing well?”
Read reports →“Can you justify your platform recommendation with evidence?”
Read report →“What evidence supports your proposed platform?”
Read report →“Explain your reasoning for choosing this platform, and provide supporting evidence.”
Read report →“Can you share one of the questions that was asked?”
Read report →“Why did you choose to apply for a position at Rosewood?”
Read report →Formats, difficulty and experience
Across all 9 Rosewood Hotel Group interview reports.