Root Inc. Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Root Inc..
Root Inc.
Claims Adjuster
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral
Typical interview. Very polite. Very professional. Interview went very well, but a week later they sent me an email saying they weren't going to hire me. Didn't give a reason and there was no contact whatsoever after the generic email.
Confirmed questions1 question
- What would you do if you promised a client to respond before the end of day and you weren't allowed to stay later and didn't have any more time?
Root Inc.
Claims Adjuster
Mid Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
I had an initial call with a recruiter and then spoke with two hiring managers. After that, they ghosted me, and I never heard back even after following up. It's strange because I know someone else who experienced the exact same thing. Both of us had our salary expectations at the high end of the range, given our experience exceeded the job posting's requirements. However, we heard about someone who was offered the position with less experience than the minimum stated. This makes me wonder if they're hesitant to pay top dollar or if that individual is just a much better interviewee. Regardless, it's an odd coincidence. A simple automated rejection email would be appreciated rather than leaving candidates in limbo after they've invested time in multiple interviews.
Confirmed questions1 question
- Can you explain your process for handling coverage investigations?
Root Inc.
Claims Adjuster
Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview was alright, though a little weird because the interviewer was breathing super loud the whole time (it was a phone call). Aside from that, they asked standard questions, nothing tricky. It was fine. I felt like they had a lot of people to get through because the whole thing felt really fast and like they had a script.
Confirmed questions1 question
- Tell me about a time you dealt with a conflict at work.
Root Inc. Claims Adjuster Interview Questions
Quoted word for word from Root Inc. interview reports.
“Do you get an offer before the second interview?”
Read reports →“What would you do if a customer threatened to leave the company because you didn't cover their accident?”
Read reports →“What would you do if you promised a client to respond before the end of day and you weren't allowed to stay later and didn't have any more time?”
Read reports →“Can you explain your process for handling coverage investigations?”
Read reports →“Tell me about a time you dealt with a conflict at work.”
Read report →“Can you describe a situation from your past experience?”
Read report →Formats, difficulty and experience
Across all 6 Root Inc. interview reports.