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Rogers Communications Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 127 interview experiences · FREE TO READ

2.1 Rounds average
Average Typical difficulty
69.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Rogers Communications.

Showing 3 of 127
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Rogers Communications

Sales Associate

Sales · nearly a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite Panel
Interview formats
Behavioral Technical

It was pretty standard, two rounds in total. First, I spoke with the store manager, then with the hiring manager. They asked me about my past experiences and if I had experience in meeting sales targets. A lot of the questions were about teamwork, for example, they asked me to talk about a time I had to communicate a decision to a colleague that might make them unhappy.

Confirmed questions4 questions
  • Can you tell me about your previous job?
  • Share an example of a difficult situation you encountered.
  • How have you handled sales targets in the past?
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Rogers Communications

Sales Associate

Sales · a year ago

Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was amazing. I met great people and the overall environment was amazing. It was like exploring unique realities in a video game, venturing alone through infinite, one-of-a-kind renders and trying to communicate the meta. Words sometimes fail to capture these experiences, similar to how people describe profound psychedelic experiences. You can reach these realms by tracing your own personal experiences, often discovering new places.

Confirmed questions1 question
  • Tell me about the difficulty of your previous role.
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Rogers Communications

Sales Associate

Sales · more than a year ago

Entry Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation Offer
Interview formats
Behavioral Technical Presentation

So at Rogers, the hiring process usually starts with submitting your application and resume online. If they like it, you might get a call for a phone screen. After that, there could be one or more interviews, either in person or online. They want to see your technical skills, if you know the job well, and if you'll fit in. They ask a lot of behavioral questions and give you scenarios to see how you solve problems and interact with others. For some jobs, you might also have to do tests, give presentations, or show off your skills. They're trying to get a full picture to make sure you're a good fit for Rogers and have what it takes. If everything checks out, they'll offer you the job.

Confirmed questions1 question
  • What motivates you to pursue this particular role?

Rogers Communications Sales Associate Interview Questions

Quoted word for word from Rogers Communications interview reports.

If you were to sell an iPhone, what three accessories would you recommend along with it?

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Can you tell me about the history of Rogers and what you know about the company?

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Imagine you had to sell your current phone, how would you go about it?

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What would you do if a customer contacted you because their internet has been slow for a week, and previous attempts to fix it failed?

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Could you highlight three features of your current mobile phone that you would suggest to a potential customer?

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How would you go about making a sale to a customer who is only coming in to pay their bill?

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What's your approach when a customer is unhappy with their service price and threatens to cancel?

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Regarding availability, they mentioned 20 hours being required, and then later asked about 40 hours. Can you clarify this?

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When faced with a conflict, which takes precedence: adhering to company policies or ensuring exceptional customer service?

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Formats, difficulty and experience

Across all 127 Rogers Communications interview reports.

Interview formats

Behavioral 58.4%
Technical 20.6%
Other 8.4%
Presentation 7.5%
Group 3.3%

Interview difficulty

Easy 29.9%
Average 65.4%
Difficult 4.7%

Candidate experience

Positive 69.8%
Neutral 18.3%
Negative 11.9%