RingCentral Customer Success Manager Interview Questions
& Process

I went through 5 rounds of interviews. The first was a screener, then I interviewed with the hiring manager which was the hardest round. After that, there was a panel interview which was the easiest. Then came a presentation round that required a lot of preparation and was medium difficulty. Finally, I had an interview with a different hiring manager. After all that, I never heard back for a week and a half, and then they told me I didn't get the job. They did want to consider me for another CSM role and asked me to meet that team's hiring manager since I had already gone through the whole process. I agreed to meet and it went well. It's been over a month now and I've been ghosted. I've emailed, messaged on LinkedIn, and called, but no response. It's really disrespectful to waste so much of my time and not give a clear answer. Even if they offered me the job now, I probably wouldn't take it because of how they treated candidates.

I had a quick video chat for this job, which is totally remote. The person I talked to brought up salary and bonus stuff, and shared info about KPIs for the role, plus what the interview process would be like and what happens next.

So, first up was this phone screen, then a 1-on-1 video call, and after that, a 2-on-1 video interview. Didn't get an offer, but then like 5 months later, I saw the same role open up and reapplied. A phone screen got set up, but also got this random LinkedIn message asking if I was still interested, which was weird since we'd already talked. The recruiter realized during the phone screen that I'd interviewed before, like 5 months ago. Got rejected by email the next day. It was kinda messy, not gonna lie.