Reynolds American Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Reynolds American.
Reynolds American
Sales Representative
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
I applied online and they reached out via email a few days later. They wanted to chat to get to know me better and also to confirm if I was comfortable with selling tobacco products. Then, I scheduled a phone interview. The interview lasted about 15 minutes and was entirely behavioral questions. The interviewer was friendly, but didn't ask anything about my resume or previous jobs. She mentioned they'd be in touch within a few days by email or phone. I figured an email would mean 'thanks but no thanks'. Two days passed, and I got the rejection email. Overall, it was a decent experience for my first phone interview.
Confirmed questions1 question
- Can you share an instance from a previous job where you dealt with a challenging customer? What steps did you take, and what was the result?
Reynolds American
Sales Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Other
I talked to a manager trainee who confirmed I was still interested and asked basic questions about my salary expectations. Then I had to do an online personality test with about 50-60 questions, rating my agreement on a scale. Finally, I had an in-person interview at a hotel conference center with the Division Manager, Assistant Division Manager, and Regional Manager. It was friendly and professional, and they asked some standard interview questions.
Confirmed questions1 question
- Why do you think you are the most suitable person for this role?
Reynolds American
Sales
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral
I applied online and then got an email to schedule a phone interview. I set a time, and the interviewer called me. The call went well, and I felt like I answered everything easily. They asked pretty basic questions in a casual setting.
Confirmed questions4 questions
- Could you tell me about your biggest strengths?
- What would you say are your greatest weaknesses?
- How do you envision your career path in the next five years?
Reynolds American Sales Representative Interview Questions
Quoted word for word from Reynolds American interview reports.
“How would you manage a situation where you're talking to a really angry customer?”
Read reports →“Who are your mentors?”
Read reports →“Do you have any reservations about working for a tobacco company?”
Read reports →“Can you describe your preparation for this particular role?”
Read reports →“What's your strategy for dealing with a manager when assigned an unexpected task that feels outside your job scope?”
Read report →“How do you envision your career path in the next five years?”
Read report →“Why do you think you are the most suitable person for this role?”
Read report →“What makes you a suitable candidate for this position?”
Read report →“Can you share an instance from a previous job where you dealt with a challenging customer? What steps did you take, and what was the result?”
Read report →Formats, difficulty and experience
Across all 11 Reynolds American interview reports.