ResultsCX Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 154 interview experiences · FREE TO READ
Which role are you interviewing for?
27 roles · 154 reportsCandidate interview experiences
First-hand accounts from people who interviewed at ResultsCX.
ResultsCX
Payroll Specialist
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
First, they gave me a call to check if I'm currently employed, asked about my notice period, if I have experience, and why I want this job. They said if everything looks good, they'll call me back in two days to set up an interview with the department head to discuss the role and salary more. I was told the job requires being in the office full-time for the first few months, but might switch to a hybrid setup later.
Confirmed questions1 question
- What field are you currently working in?
ResultsCX
Customer Service Representative
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview was conducted over the phone. It covered standard questions about you, your background, your aspirations, your strong and weak points, and what you expect from the role. They also asked about your hobbies and your availability to start. The interviewer was very pleasant.
Confirmed questions1 question
- Can you tell me about your previous work experience?
ResultsCX
Business Development
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Presentation Offer
Interview formats
Presentation Other
Applied online through a job board and got a video interview. Did a mock sales call then was offered the job on the spot. The pay is good for remote work and the only thing I would say is a con is the inconsistency of knowing what you were working on. Got moved to different teams often.
Confirmed questions1 question
- Could you sell me on buying online education materials?
ResultsCX
Sales Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Other
I waited on a Teams call for 47 minutes for a virtual interview, but no one showed up. It felt like a complete waste of time trying to schedule this. The whole scheduling process seemed automated, like no actual humans were involved. I ended the call and got an automated message asking about my experience, which felt like a joke.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
ResultsCX Interview Questions
Quoted word for word from ResultsCX interview reports.
“What is your typing speed, specifically can you type 30 words per minute?”
Read reports →“Given a list of traits, select if they apply to you.”
Read reports →“What do you think is important for a customer service agent to be?”
Read reports →“Would you have a problem with overtime if it was offered?”
Read reports →“Can you pitch a random item on the spot?”
Read report →“Would you pick the candidate with 5 years of experience or the one without?”
Read report →“In a panel interview scenario, how would you handle a participant who seems disengaged or inattentive?”
Read report →“What action would you take if you couldn't resolve a customer's issue?”
Read report →“Are there any scheduling limitations you foresee in the near future?”
Read report →Formats, difficulty and experience
Across all 154 ResultsCX interview reports.