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Research Foundation of CUNY Tech Support Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1 Rounds average
Easy Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Research Foundation of CUNY.

Showing 3 of 5
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Research Foundation of CUNY

Tech Support

Operations · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was a one round interview and they asked a lot of behavioral questions which were emailed after applying. It was a drag and drop application, so you just need a resume and no other documents or typing.

Confirmed questions1 question
  • What actions would you take if you found yourself unable to assist a client or faculty member?
Research Foundation of CUNY logo
Research Foundation of CUNY

Tech Support

Operations · more than a year ago

Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

I sent in my application online through the CUNY website and included my resume. Later, I got a call back for a brief 15-minute interview at the CUNY DOE HQ in Brooklyn, NY. It was interesting because it seemed like not everyone who applied was actually in a technical field.

Confirmed questions4 questions
  • Can you tell me about yourself and your experiences?
  • Describe a time you dealt with a difficult technical problem.
  • What are some basic IT concepts like networks and IPs?
Research Foundation of CUNY logo
Research Foundation of CUNY

Tech Support

Operations

Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical

It was a short interview, about 15 minutes. They asked some basic questions about how the internet works and how I'd handle tough situations at work. They also asked about my background. It was pretty relaxed and comfortable.

Confirmed questions1 question
  • Can you explain how to locate an IP address?

Research Foundation of CUNY Tech Support Interview Questions

Quoted word for word from Research Foundation of CUNY interview reports.

Can you explain the difference between a switch and a router?

Read reports

What are some basic IT concepts like networks and IPs?

Read report

What actions would you take if you found yourself unable to assist a client or faculty member?

Read report

Describe a time you dealt with a difficult technical problem.

Read report

Formats, difficulty and experience

Across all 5 Research Foundation of CUNY interview reports.

Interview formats

Behavioral 55.6%
Technical 44.4%

Interview difficulty

Easy 80%
Average 20%
Difficult 0%

Candidate experience

Positive 80%
Neutral 20%