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Rentokil Initial Driver / Courier Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 101 interview experiences · FREE TO READ

2.2 Rounds average
Average Typical difficulty
100% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Rentokil Initial.

Showing 3 of 101
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Rentokil Initial

Driver

Operations · nearly a year ago

Entry Easy Positive experience Decline offer 4 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other

I had my first interview over the phone, then they invited me to the branch for a second interview. The next day, they called me to go on the road with a driver to learn the job, and right after that came the final interview. I got the congratulations call the day after that, which made me very happy. Thank you to everyone who helped make the interview a good experience and made the right decision to accept me. Thanks also to Christian & Kerry.

Confirmed questions1 question
  • Can you describe yourself?
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Rentokil Initial

Driver

Operations · a year ago

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Other

The interview process was pretty simple. First, I got a call from Louise and Abbie from recruitment. They were really nice and asked me some questions to see if I was a good fit for the company. After that, I had an interview with the depot manager, Tracey, who was also very approachable. Then, I spent a morning out with a driver named Fred. He knew a lot about how things work and made me feel like part of the team right away. I went back to the depot and had another quick chat with the manager. A few hours later, I got a call offering me the job. Abbie also sent an email congratulating me on the offer.

Confirmed questions1 question
  • Can you tell me what you know about the company and what services we provide?
Rentokil Initial logo
Rentokil Initial

Driver

Operations · more than a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Other

I applied online and got a call from Jennifer asking about my experience. My info went to the depot, and Louise called to set up an online interview. It was pretty chill, I talked about my background and what I do in my free time. The next day, Louise called again, saying the managers liked me and wanted me to do a 'field day and interview'. I shadowed another driver for a couple of hours, seeing the job and chatting about it. Then we went back to the depot for another interview, super relaxed, where I could ask questions. Angela called a few days later, sorted out my concerns, and made an offer. She said to think it over with my family, which I did, and called back the next morning to accept.

Confirmed questions1 question
  • How did you find the field trip experience?

Rentokil Initial Driver / Courier Interview Questions

Quoted word for word from Rentokil Initial interview reports.

Could you handle the smell, as it's a significant aspect of the job?

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What would you do if a customer was unhappy with your service?

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What makes you want to be a Washroom Service Driver at Rentokil Initial?

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Are you bothered by bad smells, as this job might involve dealing with unpleasant odors?

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Can you share a time you went out of your way to assist someone?

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Can you tell me about your driving skills and how well you know this area?

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Would you be suitable for this role, given the washroom hygiene aspect?

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Can you share an instance where you managed a dissatisfied customer?

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Can you tell me what you know about the company and what services we provide?

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Formats, difficulty and experience

Across all 101 Rentokil Initial interview reports.

Interview formats

Behavioral 64.7%
Other 21.8%
Technical 9.6%
Group 2.6%
Presentation 1.3%

Interview difficulty

Easy 39.6%
Average 59.4%
Difficult 1%

Candidate experience

Positive 100%