Rapport (London) Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 21 interview experiences · FREE TO READ
Which role are you interviewing for?
2 roles · 21 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Rapport (London).
Rapport (London)
Receptionist
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The first stage was a rapport-building chat where they assessed your rapport value, knowledge of the client, and your personality. The second stage involved a conversation with the client where you were asked to discuss your experience and demonstrate your passion for customer service.
Confirmed questions5 questions
- Could you tell me about your rapport value?
- What are your plans for the next five years?
- What information do you have regarding the client?
Rapport (London)
Guest Ambassador
Entry Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical
It was a really long interview process, with about six interviews in total. During these interviews, you'll be asked about a time you went above and beyond for someone. You'll also be asked about your past work experiences and your motivations for working in hospitality.
Confirmed questions3 questions
- Can you share an instance where you exceeded expectations to help someone at your company?
- Describe your previous work experiences.
- What makes you want to pursue a career in hospitality?
Rapport (London)
IT Service Desk Coordinator
Entry Average Positive experience No offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Technical Presentation
I had an initial screening interview on Teams, then another one with one head of operations, then one on-site with the Front of House Reception supervisor and finally one with the client. It was a very good process overall and just a couple of days after the final interview I got a follow up email saying they didn’t have the chance to discuss the outcome yet but hopefully they would update me soon. 4 days later they called me to say unfortunately I wasn’t successful, which I was obviously sad about but I really appreciated it wasn’t just a generic rejection email.
Confirmed questions1 question
- Can you describe your experience using CAFM software?
Rapport (London)
Manager
Manager Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral
The interviewers seemed nice at first, but the overall experience lacked warmth. They kept implying my answers weren't good enough and made me repeat them until I asked to move on. It was a bummer to spend so much time and money traveling to London and then not even get a rejection email when they said they'd be in touch.
Confirmed questions4 questions
- Can you share a scenario where you had to deal with a challenging situation and explain your approach?
- Tell me about a time you had to make a difficult choice and what happened as a result.
- What's your strategy for managing disagreements within a team?
Rapport (London) Interview Questions
Quoted word for word from Rapport (London) interview reports.
“In a hypothetical emergency, who would receive your immediate assistance?”
Read reports →“What information do you have about Rapport?”
Read reports →“What is your definition of excellent customer service?”
Read reports →“What were your initial thoughts upon seeing the site?”
Read reports →“If you were to be a brand, which one would you choose to be and why?”
Read report →“When you have many things to do at once, how do you decide what to do first?”
Read report →“What information do you have regarding the client?”
Read report →“In a busy reception scenario with various issues, how would you decide who to assist first?”
Read report →“Can you share an instance where you made someone feel special?”
Read report →Formats, difficulty and experience
Across all 21 Rapport (London) interview reports.