Rack Room Shoes Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 35 interview experiences · FREE TO READ
Which role are you interviewing for?
10 roles · 35 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Rack Room Shoes.
Rack Room Shoes
Sales Associate
Entry Easy Neutral experience No offer 1 round
Interview process
Group
Interview formats
Group
The interview process was straightforward with some basic questions. A group interview was set for the second round, but when we got there, there was no interviewer. A single sales associate informed the four of us that the interviewer was there yesterday and they had mixed up their dates.
Confirmed questions1 question
- What is your open availability?
Rack Room Shoes
Intern
Intern Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
First, there was a phone call, then I interviewed with the internship program heads, and finally, I had a manager interview for the internship role. Both my interviews were on video call and focused on behavioral questions.
Confirmed questions1 question
- What led you to apply for this position?
Rack Room Shoes
Manager
Manager Average No offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
They called me pretty late to set up an interview for the next day. The interview itself involved some typical questions to gauge my personality, like 'what do you do if a customer walks in?' and 'what skills do you have for...?'. The interviewers, the g.m. and her assistant, seemed to think I did great and promised a call with a decision by a specific time. However, they never called. I sent a thank you note right after, and followed up with a call. I was then told that the g.m. had to interview at least three people per the area manager's directive and apologized for not calling. I told her it was fine and that I understood about being busy and following rules. She again promised to call with an answer either way, but again, didn't. It's been 18 days, so I'm taking it as a 'no'.
Confirmed questions1 question
- Do you have any questions for me?
Rack Room Shoes
Assistant Buyer
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interviewer seemed to write me off from the start. She acted like she had better things to do. We had the usual back and forth before she abruptly ended the interview and exited the room. She didn't walk me back out to the lobby. I already felt that the interview didn't go well, but that was solidified after my follow-up email to the hiring manager was ignored. Also, I followed up with the HR team member who set up the interview. I followed up with an email and a phone call (I left a message with my details). Both were ignored. Unless you have time to waste, give this place a hard pass.
Confirmed questions1 question
- What is your interest in Rack Room Shoes?
Rack Room Shoes Interview Questions
Quoted word for word from Rack Room Shoes interview reports.
“What would be your course of action if you saw a customer stealing?”
Read reports →“What days are you available?”
Read reports →“Are you able to lift over 60 pounds?”
Read reports →“What is your interest in Rack Room Shoes?”
Read reports →“What kind of salary were you making before?”
Read report →“What do you do for fun?”
Read report →“What is your approach to dealing with a dissatisfied guest?”
Read report →“Are you able to handle stocking incoming merchandise?”
Read report →“What is your open availability?”
Read report →Formats, difficulty and experience
Across all 35 Rack Room Shoes interview reports.