Rabobank Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Rabobank.
Rabobank
Customer Service Representative
Entry Difficult Negative experience Decline offer 1 round
Interview process
Recruiter call Group Background check
Interview formats
Group Behavioral Case
I applied online and then got a call for an interview. I didn't realize it would be a long group interview, with five people scheduled, though one person didn't show and two were late. Me and another guy were early. Someone mentioned the job had been open for about eight months. After being rejected, I found out the operations manager might be picky because he sent my resume to IT. He told me he didn't want me because he wants people who want to make customer service their career. He also said I had an IT personality and wasn't suited for the job. The manager mentioned he'd keep doing group interviews. I have a college degree, and another candidate did too. That candidate wanted to go into journalism and said this wasn't his career either. I'm not sure if he got an offer, but if you don't mind wasting two hours and being on time only to be rejected by a fake caring manager, then go for it. They mostly hire young females.
Confirmed questions5 questions
- Can you name two traits that would benefit the company?
- Tell me your favorite movie, food, and destination.
- Why do you want to work here?
Rabobank
Customer Service Representative
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
It was an awkward conversation, they seemed to have already made up their mind beforehand. One person just stared at me the whole time and the other subjected me to a kind of cross-examination. I also received strange feedback from the recruiter, which I can't do anything with.
Confirmed questions1 question
- What will you add to our team?
Rabobank
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call Offer
Interview formats
Group Behavioral
We had a selection event with multiple assignments done in a group setting with other applicants for various locations. Less than an hour after the event, I received a call for a second interview. After the second interview, I was hired.
Confirmed questions1 question
- How would you describe yourself using an object?
Rabobank Customer Support Representative Interview Questions
Quoted word for word from Rabobank interview reports.
“What is the difference between sales and customer service?”
Read reports →“Tell me your favorite movie, food, and destination.”
Read reports →“Can you sell me on seeing your favorite movie, food, or favorite destination?”
Read reports →“Can you tell me how many years of experience you have as a Customer Service Representative?”
Read reports →“What will you add to our team?”
Read report →“Can you name two traits that would benefit the company?”
Read report →“Why do you feel this role is a good fit for you?”
Read report →“Can you describe your experience in customer service?”
Read report →Formats, difficulty and experience
Across all 6 Rabobank interview reports.