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Putnam Investments Client Services Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

3.1 Rounds average
Average Typical difficulty
40% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Putnam Investments.

Showing 3 of 10
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Putnam Investments

Client Service Representative

Sales · more than a year ago

Entry Easy Negative experience No offer 4 rounds
Interview process
Recruiter call Take home Group Presentation
Interview formats
Behavioral Group Presentation

I went in, filled out some paperwork, then did a test that took an hour. After that, I talked to the HR manager. Then, I was sent to the call center area where I listened in on some calls. Finally, I had a group interview. The whole thing took about 3.5 hours. They said they'd call me in a few weeks, but I had to follow up and still heard nothing. They did end up calling me 3.5 weeks later to say I didn't get the job.

Confirmed questions1 question
  • Can you describe a stressful situation you encountered and how you managed to get through it?
Putnam Investments logo
Putnam Investments

Client Service Representative

Sales

Entry Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Take home Technical screen Background check Onsite Panel
Interview formats
Behavioral Technical Other

I applied online and then an HR rep reached out for a phone interview. After that, they had me come in for an interview. When I got there, I had to take a test with math and critical thinking problems, followed by a basic behavioral test. Then I met with a Senior HR rep, and after that, I met with someone currently in the role. The process ended with me interviewing with two managers.

Confirmed questions4 questions
  • Basic behavioral questions.
  • What is Putnam?
  • Why did you want to work here?
Putnam Investments logo
Putnam Investments

Client Service Representative

Operations

Entry Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Take home Onsite Phone screen Technical screen Panel
Interview formats
Behavioral Technical

I had a telephone interview first, then we set up an in-person interview. It was longer than I thought it would be. When I got there, I had to fill out another application and do some kind of assessment test. After that, I had a one-on-one with someone from HR. Then, I was taken down to the call center to shadow someone currently in the role so I could see what the job is like. Finally, I met with two supervisors from the department for the second part of the interview.

Confirmed questions1 question
  • What's your approach to dealing with upset customers?

Putnam Investments Client Services Interview Questions

Quoted word for word from Putnam Investments interview reports.

Can you confirm the details on your application and resume?

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Can you describe a stressful situation you encountered and how you managed to get through it?

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Tell me about your strengths and how they'd be a good fit for this position.

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Tell me about a challenging situation you faced in life and how you handled it.

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Formats, difficulty and experience

Across all 10 Putnam Investments interview reports.

Interview formats

Behavioral 55.6%
Technical 22.2%
Other 11.1%
Group 5.6%
Presentation 5.6%

Interview difficulty

Easy 40%
Average 60%
Difficult 0%

Candidate experience

Neutral 40%
Positive 40%
Negative 20%