Publix Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Publix.
Publix
Customer Service
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral
So, I was referred by a manager from another store. About a week later, I got a call to come in for an interview at the store with the manager and assistant manager of the department I'd be working in. It felt like they were mainly checking my social skills and if I could hold a conversation. They also did a quick drug test.
Confirmed questions1 question
- What makes you want to work at Publix?
Publix
Customer Service Team Lead
Lead Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
I interviewed a few times while already working here in a different role. It was usually with one or two managers where I'd answer standard interview questions and some company-specific ones. The interviews themselves went well, and I always felt positive leaving them, but it's pretty common knowledge that the decision is made before the interviews even happen. They're mostly for appearances and to give people a glimmer of hope.
Confirmed questions1 question
- What is the meaning of FIFO?
Publix
Customer Service Team Leader
Lead Average Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical
I was promoted so I went to the store with the opening and had a 30-minute interview with the assistant store manager and department manager. It was a typical interview with questions and scenarios. They asked about my personal life but mostly focused on my experience for the role.
Confirmed questions3 questions
- What motivates you to want this job?
- Could you tell us a bit about your personal life?
- Describe your experience relevant to this role.
Publix Customer Support Interview Questions
Quoted word for word from Publix interview reports.
“What is the meaning of FIFO?”
Read reports →“Tell me about the core values.”
Read reports →“Could you tell us a bit about your personal life?”
Read reports →“What is your motivation for seeking employment at Publix?”
Read reports →“Can you tell me about your background in your field?”
Read report →“Describe your experience relevant to this role.”
Read report →Formats, difficulty and experience
Across all 7 Publix interview reports.