
Publix Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Publix.
Associate
It was a pretty standard interview process, nothing out of the ordinary. I felt good and confident during the whole thing. They mostly asked typical interview questions and the interviewer was pretty nice.
- Can you tell me about how you deal with conflict, and give an example of a time you resolved one and what the outcome was?
- Describe a situation where you handled a conflict, and what the subsequent events were.
Associate
It was an easy interview. They asked a lot of questions about how I would handle customer situations, my personal approach to customer service, and my experience and how it relates to the job, as well as any areas of interest I had in the store. It was a very laid-back process, and I had a great conversation with the manager. Even though I had a great conversation with the manager, I never heard back from Publix, even though they said I would hear back within a week. I called the store to check on the status each week for almost a month, and they told me to stop calling. I still haven't received even an email confirming that I wasn't chosen for the job. I'm really disappointed in Publix in how this was handled because I would have loved to have worked there. This is coming from someone who is native to Lakeland. I really didn't think Publix would ghost me, a simple email would have been nice. Again, I'm severely disappointed in how they handled this and it really isn't the "Publix way" from how they present themselves to customers and to interviewees.
- How would you determine if a customer requires assistance locating an item within the store?
Associate
Had one 30-minute chat with the department manager. We talked about my past experience and my long-term goals and plans. The manager also described what the job involves, its responsibilities, and where help is needed.
- Can you introduce yourself and share your experience?
- What are your long-term goals and plans?
- What are the details of this job?
Publix Associate Interview Questions
Quoted word for word from Publix interview reports.
“What's the nicest compliment anyone has ever given you?”
Read reports →“What are my aspirations after high school?”
Read reports →“How would you determine if a customer requires assistance locating an item within the store?”
Read reports →“Can we hold you accountable?”
Read reports →“What specific areas require assistance?”
Read report →“What are your life goals?”
Read report →“Are you currently a student?”
Read report →“What are the responsibilities involved?”
Read report →“What are your long-term goals and plans?”
Read report →Formats, difficulty and experience
Across all 11 Publix interview reports.