Progressive Insurance Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 104 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Progressive Insurance.
Progressive Insurance
Sales Representative
Entry Difficult Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Other
It was a recorded interview with some prompts, and then a phone interview with the recruiter. They'll let you know if they're going to make an offer. It was a few steps but pretty straightforward and chill. Just be ready for some situational questions.
Confirmed questions1 question
- Can you provide an instance of value-based selling?
Progressive Insurance
Inbound Sales Representative
Entry Difficult Positive experience Accept offer 1 round
Interview process
Recruiter call Take home
Interview formats
Behavioral Presentation
I had to answer 8 prerecorded behavioral questions. I got two tries to record my 3-minute answers, and they had to be in STAR format. I wish I had more time to prepare, I think I could have done better. But I did get invited to the next round, so it was probably okay. There are some useful YouTube videos on how to prep for behavioral questions and the STAR method, I'd recommend watching those a few days before.
Confirmed questions1 question
- Can you tell me about a situation where you had to deal with conflicting information simultaneously and how you resolved it?
Progressive Insurance
Sales Representative
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The recruiter seemed very serious and her tone was monotone, not upbeat or excited. She responded to my answers mostly with "okay". It was a phone call that lasted almost 40 minutes and it felt nerve wrecking because of her tone. I have experience in insurance and sales, and I'm hoping to get an email for the next interview. She said I'd hear back in a few days about whether I'm moving forward. Honestly, if the recruiter had been more cheerful and friendly, I would have felt more comfortable and happier about applying.
Confirmed questions4 questions
- Can you tell me what you know about Progressive?
- Tell me about your experience in insurance and sales.
- Can you share some examples using the STAR method?
Progressive Insurance Sales Representative Interview Questions
Quoted word for word from Progressive Insurance interview reports.
“Could you solve a math problem about year-over-year sales percentage change, given some variables, where the multiple-choice options weren't exactly right?”
Read reports →“Can you share an instance where you failed to close a sale and what was your takeaway from it?”
Read reports →“Tell me about a time you made a mistake and what you did to prevent it from happening again.”
Read reports →“How have you turned a negative customer experience into a positive one when things started to go wrong?”
Read reports →“Can you share an instance where you convinced a customer to purchase your product after your first attempt didn't work?”
Read report →“Can you share an instance where you had to make a swift decision despite having conflicting information?”
Read report →“Can you provide a specific example of when you had to follow a policy you didn't agree with?”
Read report →“Can you share a specific instance where you went the extra mile to fix a customer problem?”
Read report →“Could you share an instance where a customer was unhappy and describe the actions you took to fix it?”
Read report →Formats, difficulty and experience
Across all 104 Progressive Insurance interview reports.