Progressive Insurance Insurance Agent Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Progressive Insurance.
Progressive Insurance
Insurance Agent
Entry Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Presentation
We had a Zoom interview, then a face-to-face interview, and a phone interview. We also had training meetings where we went over the schedule, and they went over questions. They asked me to explain my background and school experiences. They also asked why I want to work there, about the company background, the benefits package, and vacation time.
Confirmed questions2 questions
- Can you tell me why you are interested in working with us?
- Could you share details about your background and educational experiences?
Progressive Insurance
Insurance Agent
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Behavioral
Applied and immediately received an interview request. Completed the video same day. Waited over a month for someone to watch the video and send a rejection email, stating you can ask for feedback. I did but never heard back. The whole process seems unrealistic. I have work for the last 5 years as a licensed agent, even writing through Progressive, hold several offices/business associate degrees, have experience working from home thanks to the pandemic, feel I nailed the interview and still wasn't offered the position. I'm not sure what they are looking for.
Confirmed questions1 question
- Tell me about a tough situation you faced and how you managed it.
Progressive Insurance
Insurance Agent
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Phone screen Background check Offer
Interview formats
Behavioral Technical
I applied online. The next day, I got an email to do a HireVue video interview. I had 6 days to do it. Progressive sent videos about the hiring and video interview process. I spent 3 days studying the STAR method on YouTube and then submitted my video interview. On the same day, I got an email to schedule a phone interview for the following week. During the phone interview, the recruiter went over my background and the job description and asked four more STAR questions. They made me a contingent offer at the end of the call, and I accepted. An email followed with the next steps and background check. The background check took about 11 days. Then I got an email saying my background was received and I'd hear from a recruiter in a few weeks about the next steps. It's been a week, and I'm still waiting to finalize the offer and sign the contract. So far, the whole process has taken a month and is still ongoing.
Confirmed questions1 question
- Can you describe a challenging work situation you encountered and explain how you resolved it?
Progressive Insurance Insurance Agent Interview Questions
Quoted word for word from Progressive Insurance interview reports.
“What motivated you to pursue a career as an insurance agent?”
Read reports →“Do you have any distractions that might get in the way of your work?”
Read reports →“Can you tell me about a situation where you had to handle an upset caller?”
Read reports →“Can you share an instance where you set a goal and successfully reached it?”
Read reports →“Describe the actions you take to ensure you accomplish your objectives.”
Read report →“Describe a situation where you dealt with a difficult customer.”
Read report →“How would you use STAR to explain a complex situation?”
Read report →“What other questions did you have about the company?”
Read report →“Describe a situation where you had to deal with a difficult client, using the STAR method.”
Read report →Formats, difficulty and experience
Across all 28 Progressive Insurance interview reports.