Progressive Insurance Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 23 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Progressive Insurance.
Progressive Insurance
Consultant
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Take home Phone screen
Interview formats
Behavioral
You'll have 7 days to complete a video interview with 8 typical behavioral questions. If selected, it's usually followed by a phone interview within a week. If you don't pass the video interview, you have to wait another 6 months to reapply.
Confirmed questions1 question
- Can you share an instance where you exceeded your job responsibilities to help a customer?
Progressive Insurance
Service Consultant
Entry Average Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical
The hiring process can take a while, about 4 months, so you'll need to be patient. Initially, things move fast: an online assessment, then a phone interview, and possibly a virtual or in-person interview depending on the role. After that, the pace slows down significantly. This is where patience is key; avoid excessive contact with HR or your recruiter, as they will respond. You should expect a decision on an offer within two weeks after your final interview, or you'll be notified if an offer isn't extended. Post-offer, more patience is required as you await emails with next steps, the timing of which is uncertain. Once those emails arrive, you'll start your career with initial training, followed by supervised customer interaction, and finally, independent work. Good luck, stay professional, and be patient.
Confirmed questions1 question
- They use the “STAR” interviewing technique; you can find info on their career site or by googling “STAR” interview questions for an idea of what to expect.
Progressive Insurance
Consultant
Mid Easy Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical Case
Great company to work for and they really look out for their employees to make sure they have a great work life balance. I would recommend to anyone seeking employment and looking for a company that takes care of their employees.
Confirmed questions1 question
- Were the questions asked based on the STAR method interviewing style?
Progressive Insurance Consultant Interview Questions
Quoted word for word from Progressive Insurance interview reports.
“What makes you feel that Progressive is a good match for you?”
Read reports →“How do you handle stress?”
Read reports →“How do you handle situations where a customer is upset?”
Read reports →“Describe a time when you felt frustrated.”
Read reports →“Were the questions asked based on the STAR method interviewing style?”
Read report →“What is your knowledge of insurance?”
Read report →“Can you share a time you had to make a tough choice?”
Read report →“Can you share an instance where you successfully resolved a customer's dissatisfaction?”
Read report →“Can you tell me what you like least about your current job?”
Read report →Formats, difficulty and experience
Across all 23 Progressive Insurance interview reports.