Probe CX Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 62 interview experiences · FREE TO READ
Which role are you interviewing for?
12 roles · 62 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Probe CX.
Probe CX
Support Engineer
Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Technical
I got to speak with the client for my first interview. I didn't have any initial HR interview, so I'm not sure about the offer range for this position. I'm still waiting on my JO right now.
Confirmed questions2 questions
- What's your approach to handling outages?
- How would you deal with rude colleagues?
Probe CX
Customer Service Representative
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It was a really fast and simple process. It was all done over the phone. It seems like they're willing to hire pretty much anyone. I kind of wish there was an in-person interview because you can't really get a good sense of someone over the phone. But I guess I get it since they work for the ATO.
Confirmed questions1 question
- Can you tell me about your customer service experience?
Probe CX
Customer Resolutions Agent
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
OMG!!! Its a super cool and easy interview for freshers. Their continuous support is really appreciable and amicable. Please ensure you are well prepared and they will clearly tell us all the job requirements and get confirmed the availability schedule for the commencement dates and notify us the timely background check information.
Confirmed questions1 question
- Tell me about your experience and provide example scenarios.
Probe CX
Planning Analyst
Entry Average Positive experience Accept offer 6 rounds
Interview process
Recruiter call Take home Phone screen Technical screen Panel Background check Offer
Interview formats
Behavioral Technical
Applied through LinkedIn, then had an initial chat with Talent Acquisition. After that, there was an assessment to complete. Then, I had a 1st interview with the hiring manager where we talked about my assessment answers. The final interview was with the department's director and another leader. Finally, they made a job offer.
Confirmed questions1 question
- Could you provide some recommendations for managing overstaffing and understaffing situations?
Probe CX Interview Questions
Quoted word for word from Probe CX interview reports.
“Can you explain what whitelisting and blacklisting mean?”
Read reports →“Are you planning any trips or travel in the near future?”
Read reports →“Can you describe the diagram in the images?”
Read reports →“Could you introduce the person next to you?”
Read reports →“Describe how you would instruct someone to draw certain shapes on a screen.”
Read report →“Could you tell me what you know about Probe CX?”
Read report →“How do you define excellent customer service?”
Read report →“How would you handle a customer who is being abusive?”
Read report →“Were you asked to listen to a tape recording?”
Read report →Formats, difficulty and experience
Across all 62 Probe CX interview reports.