Premier Inn Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 167 interview experiences · FREE TO READ
Which role are you interviewing for?
20 roles · 167 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Premier Inn.
Premier Inn
Receptionist
Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
The interview was comfortable and friendly. It was a basic interview where they asked what I knew about the company and what about the advert caught my eye. We also talked about my availability, some competency-based questions, and my comfort level with technology. The interviewer was warm and personable.
Confirmed questions2 questions
- Can you tell me about your past experiences and how you'd manage issues or complaints from customers or staff?
- What about your previous roles and how would you handle different problems/complaints both with customers and other staff?
Premier Inn
Data Scientist
Entry Average Positive experience No offer 6 rounds
Interview process
Recruiter call Take home Onsite Group Presentation Background check Offer
Interview formats
Technical Group Presentation Behavioral
The process was smooth. It included an online assessment and interview, followed by an in-person assessment centre. The assessment centre had a group activity, a presentation, and an interview. The assessors made me feel welcomed, and overall it was a positive experience.
Confirmed questions1 question
- What made you want to apply to Premier Inn?
Premier Inn
Housekeeping
Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Technical
The interview was friendly and positive. The hiring manager told me about the responsibilities and what a normal day looks like in the housekeeping team. The questions were fair and easy, mostly about housekeeping to see if I could learn quickly without prior experience. They offered me a trial shift, but I didn't go because I got another job offer.
Confirmed questions1 question
- Tell me what you know about this company.
Premier Inn
Front of House Team Member
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical
I went for an interview yesterday and they sent me to the wrong team first. The interviewer asked questions not related to the job, but I answered them. At the end, she asked if I had questions. I asked if it was a front of house role, and she said no, it was housekeeping. Then they moved me to another desk for the correct interview. I had to explain everything again, which was tiring, but the interview went well. Today I got rejected. They also kept changing interview locations, which made me think they didn't know what they were doing. The first interviewer accepted my share code for my right to work, but the second rejected it, saying they only accept passports. I'm wondering if that was discrimination.
Confirmed questions1 question
- Do you have prior experience in a similar role?
Premier Inn Interview Questions
Quoted word for word from Premier Inn interview reports.
“What actions would you take if a guest arrived before their scheduled check-in time?”
Read reports →“Could you demonstrate how to organize a bedroom and bathroom after being shown?”
Read reports →“What actions would you take if a guest had an issue?”
Read reports →“What is it about working nights that appeals to you?”
Read reports →“Regarding your questionnaire response about preferring to walk to work, relocation might make this impossible. Does this pose an issue for you?”
Read report →“How would you handle a situation where a guest had a complaint?”
Read report →“How would you keep communication going with other members of the kitchen staff?”
Read report →“Are you physically fit as it is a physical job?”
Read report →“Are you available to work the typical shift hours of 9am to 2pm?”
Read report →Formats, difficulty and experience
Across all 167 Premier Inn interview reports.