Potbelly Sandwich Works Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Potbelly Sandwich Works.
Potbelly Sandwich Works
Manager
Manager Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
They ask questions off a piece of paper, it’s more like a test instead of an interview. Was not impressed at all. Went to a second interview where they asked the exact same questions
Confirmed questions1 question
- Why do you want to work here
Potbelly Sandwich Works
Manager
Manager Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
Started with an initial phone screen where we had a good get-to-know-you conversation. Then it moved on to standard behavioral questions. I was very impressed by the professionalism and follow-up after our conversation. In my search, I've had many higher-level interviews, and Scott, the hiring manager, was one of the few who personally followed up. Unfortunately, I wasn't a fit, but I was very impressed with the experience he's trying to create.
Confirmed questions1 question
- What is your motivation for wanting to work at Potbelly's?
Potbelly Sandwich Works
Assistant Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Presentation
It's a three-stage interview process. You'll have a phone interview, then meet with the District Manager, and finally the Regional Manager. It's pretty chill if you've got the right stuff. Just make sure you know the company inside out, like their values and mission statement. They're pretty welcoming and not too intense for a big company. They will check your references and do a background check for felonies in the last 7 years. You'll probably have to write a self-evaluation letter for each step up and then go through some round-robin interviews, which can feel a bit intense even if your managers are nice and relaxed.
Confirmed questions1 question
- Can you share an instance where you provided exceptional customer satisfaction?
Potbelly Sandwich Works Manager Interview Questions
Quoted word for word from Potbelly Sandwich Works interview reports.
“How do you navigate and manage disagreements when receiving feedback from different stakeholders?”
Read reports →“What is your strategy for mentoring and developing junior designers?”
Read reports →“Describe how you would manage a situation involving an upset customer.”
Read reports →“What is your motivation for wanting to work at Potbelly's?”
Read reports →“Could you outline your design process, from the initial idea stage through to the final launch?”
Read report →“What's your approach to handling an angry customer?”
Read report →“What are your long and short term goals?”
Read report →“Tell me about a difficult conversation you had with an employee.”
Read report →“Can you share an instance where you provided exceptional customer satisfaction?”
Read report →Formats, difficulty and experience
Across all 7 Potbelly Sandwich Works interview reports.