Potbelly Sandwich Works Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 35 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Potbelly Sandwich Works.
Potbelly Sandwich Works
Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
It was a really nice and laid-back interview! The hiring manager asked me some typical questions and was understanding when I needed a moment to think. They also mentioned my application and got back to me the following day.
Confirmed questions1 question
- Are you familiar with cleaning procedures?
Potbelly Sandwich Works
Associate
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process was sweet and short with interesting questions. The connection between the employer and I was professional, they got to learn more about me while I got to learn more about the company.
Confirmed questions1 question
- What do you value most in the workforce?
Potbelly Sandwich Works
Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral
I went through 2 interviews, one with the stores general manager and then another with the district manager. The first interview happened about 3-5 days after I applied and the second was about a week after that. The first interview was mostly about me and a little about Potbelly and lasted about 25 minutes. The second interview was super short (5-10 minutes) and was just about me.
Confirmed questions5 questions
- Can you tell me about your short term and long term goals?
- Describe your best customer service experience, whether giving or receiving.
- Do you smoke?
Potbelly Sandwich Works Associate Interview Questions
Quoted word for word from Potbelly Sandwich Works interview reports.
“What action would you take if you witnessed an employee stealing money from the cash register?”
Read reports →“How would you handle a situation where a customer informed you that their order was incorrect?”
Read reports →“How would you deal with an impolite customer?”
Read reports →“What are your plans for the near future?”
Read reports →“What makes you want to join Potbelly?”
Read report →“Can you share an instance where you experienced excellent customer service?”
Read report →“Tell me about a time you had to admit to making a significant error to everyone.”
Read report →“Can you share an instance where you demonstrated great customer service, or witnessed it?”
Read report →“Describe your best customer service experience, whether giving or receiving.”
Read report →Formats, difficulty and experience
Across all 35 Potbelly Sandwich Works interview reports.