Posit Customer Success Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Posit.
Posit
Customer Success Manager
Senior Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
I reached out to some people I knew at the company and we scheduled some interviews. I met with a VP and two team members for the first and second rounds. The second round was with a manager, but not the hiring manager. I was told I didn't have enough experience with complex environments, which I thought was unfair given my decade+ of customer success experience, especially since she had only been there a few years.
Confirmed questions1 question
- Tell me about situations you've encountered that are similar to this role.
Posit
Customer Success Manager
Mid Average Negative experience No offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
I applied in December and heard back about a month later to schedule a call with a recruiter. They seemed really excited to move me forward to interviews. The earliest they had available was another month out, though I did ask to try and move it sooner. I finally had the call two months later and they informed me they were moving forward with another candidate and that no other similar positions were available.
Confirmed questions1 question
- Considering we're extending an offer today and don't have similar positions, how would you like to proceed with this call?
Posit
Customer Success Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral
It was a pretty straightforward 3-interview process. I had a screener, then spoke with the Hiring Manager, and finally a Team Member. After I scheduled my third interview, I found out they'd already made an offer to someone else. However, they still let me talk to the VP of Customer Success, which was an interesting twist on a rejection. Overall, it was a pleasant experience.
Confirmed questions1 question
- How familiar are you with Posit?
Posit Customer Success Manager Interview Questions
Quoted word for word from Posit interview reports.
“What's the average ARR per customer?”
Read reports →“Considering we're extending an offer today and don't have similar positions, how would you like to proceed with this call?”
Read reports →“Describe a time you had to de-escalate a situation with a customer.”
Read reports →“Tell me about your experience with our software.”
Read reports →“How do you handle your time management?”
Read report →“Can you tell me about the size of the customers you've worked with in the past?”
Read report →“Tell me about situations you've encountered that are similar to this role.”
Read report →Formats, difficulty and experience
Across all 9 Posit interview reports.