
Policygenius Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Policygenius.
Sales Representative
It was great, very nice and friendly. Kristi did my virtual interview, she was a sweetheart. Then there was a second interview and a written assessment, followed by another round of virtual interviews.
- Tell me about a time you dealt with a difficult customer and how you handled it.
Sales Representative
They have a thorough interview process. I love that they have people from different departments conducting interviews so that it’s not just based on one point of view but rather on different perspectives. Everyone was professional. However, I feel like they are biased. I was interviewing for an entry-level role that any high school graduate can get and excel at with the proper training, which they DO offer, yet they didn’t give me the position because I didn’t have any “phone sales” experience. Very odd considering I had PLENTY of customer service/retail/sales experience (10+ years) AND I have a bachelors degree. I mean they do offer training, so what’s the issue here?
- What makes you want to work for Policygenius?
- What draws you to life sales specifically?
- Are you aware that you will be spending a significant amount of time on the phone, and are you comfortable with that?
Sales Representative
The interview process started with a phone call, and the second stage was a three-hour Zoom call where I also had to complete a basic quiz on insurance terms. A major impression was that this seems like one of those tech companies that outwardly promotes how much people love working there, but the actual employees interviewed painted a very different picture. I left the interview process pretty convinced I wouldn't want to work at Policy Genius. Despite that, I felt it was a valuable experience that gave me a good sense of the company's workplace culture.
- Lots of questions to gauge your ability to work in a teams and "keep the energy up" pertinent to the role.
- How do you keep the energy up relevant to the role?
Policygenius Sales Representative Interview Questions
Quoted word for word from Policygenius interview reports.
“How do you keep the energy up relevant to the role?”
Read reports →“Are you aware that you will be spending a significant amount of time on the phone, and are you comfortable with that?”
Read reports →“What draws you to life sales specifically?”
Read reports →“Tell me about a time you dealt with a difficult customer and how you handled it.”
Read reports →“What challenges do you encounter in your current role?”
Read report →Formats, difficulty and experience
Across all 5 Policygenius interview reports.