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PolicyBazaar Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

1.7 Rounds average
Average Typical difficulty
42.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at PolicyBazaar.

Showing 3 of 7
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PolicyBazaar

Customer Service Associate

Sales · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other

This interview was pretty straightforward if you're comfortable with English and have confidence. Just make sure you know about the company beforehand, like who founded it and why you're interested in a sales role.

Confirmed questions3 questions
  • Tell me about your motivation for joining the sales field.
  • Could you tell me who the founder of the company is?
  • What are your reasons for wanting to join our company?
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PolicyBazaar

Customer Service Representative

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

There were 2 rounds for this interview. The first round was with HR, who would shortlist your resume. Then they would send your resume to the Team Leader or Manager. The second round was with the TL, who would ask questions about your experience and job-related topics.

Confirmed questions1 question
  • What made you choose customer service as a career?
PolicyBazaar logo
PolicyBazaar

Customer Service Representative

Operations

Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Background check
Interview formats
Behavioral Technical

It was quite good as I got referral from one of my college senior. The interview process was quite good; they asked about my background, discussed my projects, and asked why I am interested in this job profile.

Confirmed questions2 questions
  • Can you tell me about yourself?
  • Could you elaborate on your college projects and background?

PolicyBazaar Customer Support Representative Interview Questions

Quoted word for word from PolicyBazaar interview reports.

Tell me about your motivation for joining the sales field.

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What are your reasons for wanting to join our company?

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Can you tell me about your past jobs and what you know about KYC?

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What makes you a suitable candidate for this position?

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Could you elaborate on your college projects and background?

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Formats, difficulty and experience

Across all 7 PolicyBazaar interview reports.

Interview formats

Behavioral 58.3%
Technical 25%
Other 8.3%
Presentation 8.3%

Interview difficulty

Easy 28.6%
Average 71.4%
Difficult 0%

Candidate experience

Positive 42.9%
Neutral 42.9%
Negative 14.3%