Pilot Flying J Regional Manager Interview Questions
& Process

Applied online and the recruiter call went well. Then I had a face-to-face interview which was great. After that, I had a third interview and a half-day ride-along, which was also an amazing day. Before the final interview, I had to complete multiple online assessments. Each interview was over fifty miles away, and I invested over twenty hours with the team. The last interview with two senior leaders was a disaster. They insulted me, and my questions were never answered. They offered me a position to run a store for two years, then potentially apply for a regional position if one became available, requiring relocation with no guarantee of advancement. This was never mentioned in previous conversations. It felt like a huge step back in my career. I questioned the disconnect between the passionate leaders I met earlier and the terrible people skills and dishonesty of their bosses. I rejected their offer, and I would only recommend this ridiculous charade if you are willing to move for a potential job after degrading yourself.

Had a bunch of interviews to see if I'd fit in with the company culture. It started with a phone interview, then an in-person one. After that, I got a questionnaire with the usual personality tests. Then I had an interview with the divisional manager. The last step was going to Headquarters to interview with the owners.

I applied online for a Regional Manager job and was initially invited to a regional interviewing event. Since I couldn't make it due to my work schedule, they were nice enough to set up a phone interview. I was a bit surprised because, even though I applied for a Regional Manager role, the interview was actually for a GM position. It sounded interesting though, so after about 25 minutes, they said the next step was a one-on-one with a Regional Manager. That interview went well, I got to ask a lot of questions and felt the answers were really honest. After that, I had to do a job preview at a location 90 miles away. This preview was definitely an eye-opener. The Manager I shadowed and the staff were great, but they work a lot of hours, like 60 a week, so work-life balance might be tough. Managers also do a lot of front-end work and register duty because they seem short-staffed. It's not a deal-breaker but feels like a less-than-ideal use of a manager's time. The next step was an interview with an HR manager, which was pretty standard with no tricky questions. The one thing that came up in all three interviews was whether I was relocatable and where I saw myself in 5 years. Overall, it was a great experience and it seems like a good company.