
Pilot Flying J Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Pilot Flying J.
Operations Manager
The interview process was easy to get through. They were really clear about what the job is about. They seemed really interested in your current numbers to see if your volume is about what they expect. They mentioned doing an assessment and then a job shadow as part of the process.
- What is your current monthly fuel sales volume in gallons?
Shift Leader
I spoke with the online representative first, then the Regional manager, and then the store manager before I was offered the job. This whole thing took like a month, which was longer than I thought it would.
- What are your weaknesses
Shift Supervisor
Applied and was contacted a few days later for an interview. It went well, and a week after, I did a job shadow for a few hours to see if I was still interested. The manager gave me the impression I was the guy he wanted, but told me I'd have to take an online test at some point that all new hires take to test workplace tendencies and competencies. A week later, I got a call from the area rep and got through the test. Didn't hear back until I called three weeks later when the guy I interviewed with told me that as far as he knew, I was the one they were going to hire. Two weeks later, another call from the area rep who told me I scored well on the test, and we negotiated pay and hammered out training details.
- What are your areas for improvement?
- How would you manage an employee who consistently fails to meet performance standards?
Pilot Flying J Operations Manager Interview Questions
Quoted word for word from Pilot Flying J interview reports.
“What is your current monthly fuel sales volume in gallons?”
Read reports →“How would you manage an employee who consistently fails to meet performance standards?”
Read reports →“What would you do if another supervisor doesn't show up for their shift?”
Read reports →“How would you deal with angry customers that you can't help?”
Read reports →“What were your targets for labor and waste numbers in your previous role?”
Read report →“What are your areas for improvement?”
Read report →“Can you tell me about all the duties you performed in your last job?”
Read report →“Can you describe your prior management experience?”
Read report →Formats, difficulty and experience
Across all 7 Pilot Flying J interview reports.