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Pilot Flying J Operations Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 7 interview experiences · FREE TO READ

2.9 Rounds average
Easy Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Pilot Flying J.

Showing 3 of 7
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Operations Manager

Operations · a year ago

Mid Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Technical Behavioral

The interview process was easy to get through. They were really clear about what the job is about. They seemed really interested in your current numbers to see if your volume is about what they expect. They mentioned doing an assessment and then a job shadow as part of the process.

Confirmed questions1 question
  • What is your current monthly fuel sales volume in gallons?
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Shift Leader

Operations · more than a year ago

Mid Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral

I spoke with the online representative first, then the Regional manager, and then the store manager before I was offered the job. This whole thing took like a month, which was longer than I thought it would.

Confirmed questions1 question
  • What are your weaknesses
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Pilot Flying J

Shift Supervisor

Operations · more than a year ago

Mid Easy Positive experience Accept offer 5 rounds
Interview process
Recruiter call Onsite Take home Background check Offer
Interview formats
Behavioral Technical

Applied and was contacted a few days later for an interview. It went well, and a week after, I did a job shadow for a few hours to see if I was still interested. The manager gave me the impression I was the guy he wanted, but told me I'd have to take an online test at some point that all new hires take to test workplace tendencies and competencies. A week later, I got a call from the area rep and got through the test. Didn't hear back until I called three weeks later when the guy I interviewed with told me that as far as he knew, I was the one they were going to hire. Two weeks later, another call from the area rep who told me I scored well on the test, and we negotiated pay and hammered out training details.

Confirmed questions2 questions
  • What are your areas for improvement?
  • How would you manage an employee who consistently fails to meet performance standards?

Pilot Flying J Operations Manager Interview Questions

Quoted word for word from Pilot Flying J interview reports.

What is your current monthly fuel sales volume in gallons?

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How would you manage an employee who consistently fails to meet performance standards?

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What would you do if another supervisor doesn't show up for their shift?

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How would you deal with angry customers that you can't help?

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What were your targets for labor and waste numbers in your previous role?

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Can you tell me about all the duties you performed in your last job?

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Formats, difficulty and experience

Across all 7 Pilot Flying J interview reports.

Interview formats

Behavioral 53.8%
Technical 38.5%
Case 7.7%

Interview difficulty

Easy 71.4%
Average 28.6%
Difficult 0%

Candidate experience

Positive 85.7%
Negative 14.3%