Philo Interview Questions
& Process

The interview process at Philo was top-notch. My recruiter was super helpful and made sure I knew what was going on every step of the way. They even set up prep calls and gave me feedback on how I did. Even though I didn't get the job, the recruiter still called me for 30 minutes to give me pointers on how to get better and shared insights from the team. It was the best interview experience I've had, and it really showed how much Philo values their candidates. I'd have loved to work there with their design team. I'll definitely be looking for other jobs there that are a better fit and keep working on my interview skills. Big thanks to the Philo team for the chance!

The interview process was pretty standard, starting with a phone screen with the recruiter. For this role, they apparently have candidates complete an exercise focused on communication skills. This exercise involves tasks like drafting company-wide and leadership communications via Slack, writing basic documentation, and creating a vendor evaluation template. Your performance on this exercise acts as the initial screening, determining if you proceed to further interviews.

So my resume got looked at and then I got put into the phone screening phase. The interview itself was decent, like, standard interview questions, lasted about 30-40 minutes. I thought it went well and I answered the questions they threw at me pretty well. Then, the very next day, I got an email saying they decided not to go forward with my application. I was curious what the reason was, so I hit up the interviewer. He mentioned his manager was actually looking for folks with experience in things like logistics management for business process outsourcing or using Jira/Atlassian for bug tracking, stuff like that. Which is whatever, but that wasn't what the job description said, and they didn't even ask me one question about those skills during the interview. Plus, those skills aren't really what you'd expect for a typical customer support job. Honestly, it felt pretty sloppy and unorganized. A company should really figure out what they need before they post jobs and make sure the descriptions match. So yeah, the whole experience was pretty bad, and I hope they get their act together.

I saw the job posting and it sounded like a great fit, so I reached out to the recruiter. We talked, and then they sent me a take-home assignment to do on my own time. I mentioned I might need a couple days because I was planning a trip, and they were cool with it. But, I got really into the assignment and finished it that same night. They liked what I did and set up an on-site interview for the following week. Since I lived in another state, they covered my flights and put me in a nice hotel close to the office. The company feels pretty relaxed but also driven; it was definitely stressful interviewing, but also cool to hear about how the company is growing and what they want to achieve. After meeting some people and seeing the place, I was hoping to get an offer.