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Petz Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 19 interview experiences · FREE TO READ

1.4 Rounds average
Easy Typical difficulty
63.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Petz.

Showing 3 of 19
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Atendente

Operations · a year ago

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other

O gerente fez comentários sexistas e LGBTfóbicos, dizendo que não sabia por que chamaram mulheres para uma vaga masculina. Ele também compartilhou informações pessoais irrelevantes, criticou a empresa e afirmou que queria contratar um homem para evitar descarregar caminhões. Ele destacou que a empresa tem acúmulo de funções, o que significa que o contratado faria de tudo, demonstrando falta de ética.

Confirmed questions1 question
  • Você tem filhos?
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Petz

Atendente

Operations · a year ago

Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

The first interview was in person with a friendly employee who made me feel comfortable. It lasted about 30 minutes, and she explained and presented the job and company benefits. Two days later, I was called for a second interview with the manager, also about 30 minutes. It was similar to the first one, but with more focus on the job openings.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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Petz

Atendente

Sales · more than a year ago

Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

Recebi a proposta por whatsapp. Fiz uma entrevista com o RH onde eles só perguntaram meus dados e pediram para eu preencher uma ficha virtual. Depois, fiz uma entrevista com os gestores, onde eles fizeram várias perguntas. Achei os gestores super legais, fizeram eu me sentir valorizado e elogiaram meu currículo. A vaga era para PCD. Os dois rapazes que me entrevistaram foram ótimos, mostrando que a equipe da Petz é qualificada para entrevistar e incluir PCD's.

Confirmed questions3 questions
  • Você tem animal de estimação?
  • O que você notou de diferente na loja?
  • Como você abordaria o atendimento ao cliente?

Petz Customer Support Representative Interview Questions

Quoted word for word from Petz interview reports.

Formats, difficulty and experience

Across all 19 Petz interview reports.

Interview formats

Behavioral 76%
Other 12%
Technical 8%
Presentation 4%

Interview difficulty

Easy 68.4%
Average 31.6%
Difficult 0%

Candidate experience

Positive 63.2%
Neutral 10.5%
Negative 26.3%