Perk Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 24 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Perk.
Perk
Customer Care Agent
Entry Difficult Positive experience Accept offer 5 rounds
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Technical
First, send over your CV. Then, you'll have a meeting with a Talent Acquisition agent. After that, there's a "Culture" check with someone from the team. Next, you'll meet with the team leader. Finally, you'll meet with the TA agent again for the results and to discuss salary.
Confirmed questions8 questions
- Can you share your background in customer service?
- What makes you want to work here?
- What are your salary expectations?
Perk
Customer Service Representative
Entry Difficult Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Other
It was a pretty long process with three interviews. The first one was on Google Meet, and then the next two were in person. The second interview included an assessment. The first interview was mostly a general chat about my background, and the third one was with the manager or someone else from the team.
Confirmed questions1 question
- What are your goals for future career progression?
Perk
Customer Care Manager
Manager Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Presentation
This was a lengthy but positive interview process. I met with multiple people I would be working with if hired. They focused on ensuring I was a cultural fit and that I liked the environment. They also explained the tasks involved in the role to manage expectations, which was great. The entire experience felt very open and honest.
Confirmed questions3 questions
- Could you tell me why you're interested in TravelPerk?
- What makes you want to pursue this specific role?
- How will your skills and contributions help us reach our objectives?
Perk Customer Support Representative Interview Questions
Quoted word for word from Perk interview reports.
“Do you have the legal right to work in Spain?”
Read reports →“Who do you consider to be your role model?”
Read reports →“Are there any role models or individuals you particularly admire?”
Read reports →“Can you tell us about someone you look up to?”
Read reports →“Do you have any questions you'd like to ask us?”
Read report →“Could you tell me why you're interested in TravelPerk?”
Read report →“What are your career aspirations for the next five years?”
Read report →“How do you approach managing your workload when dealing with numerous customer requests simultaneously?”
Read report →“Tell me about a time you went above and beyond for a customer, your '7-star' story.”
Read report →Formats, difficulty and experience
Across all 24 Perk interview reports.