Pep Boys logo

Pep Boys Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
81.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Pep Boys.

Showing 3 of 13
Pep Boys logo
Pep Boys

Manager

Operations · more than a year ago

Manager Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical

Started with a call from recruitment, then spoke with the store manager and then the DM. The DM has the final decision, but you need to follow up or they might forget about you, which happened to me; they called me a month later with an offer.

Confirmed questions1 question
  • Tell me about your previous auto experience working on cars.
Pep Boys logo
Pep Boys

Service Manager

Operations · more than a year ago

Mid Easy No offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

I reached out to the Area Manager directly after submitting my information on the company's website. About a week later, I received a phone call back. The interview took place at the potential job site. The questions were easy and not like the typical corporate hiring process. Even though it was about three weeks after I applied online, the Area Manager seemed to be using the information I had emailed him directly. He appeared to be able to make a hiring decision right away, but might have wanted to wait for the official application to go through the usual corporate channels. He did ask about my salary expectations and gave me a general idea of what the salary range would be.

Confirmed questions1 question
  • What are your salary expectations?
Pep Boys logo
Pep Boys

Service Manager

Operations

Mid Average Positive experience Accept offer 3 rounds
Interview process
Take home Recruiter call Background check Offer
Interview formats
Technical Behavioral

The service manager had me complete an online quiz about customer service and math basics. After the manager reviewed my quiz results, I had a one-on-one interview where we discussed my available work times, experience with automobiles, and what I hoped to gain from the company. I felt the interview focused more on my personality and how I'd interact with coworkers if hired.

Confirmed questions4 questions
  • Do you have automotive repair knowledge?
  • Are you proficient with computers?
  • Can you describe your skills in scheduling colleagues?

Pep Boys Manager Interview Questions

Quoted word for word from Pep Boys interview reports.

What are your long-term career aspirations over the next five years?

Read reports

Tell me about your previous auto experience working on cars.

Read report

Tell me about a time in your previous roles where you disagreed with upper management on a decision, but stood your ground because you felt it was the right thing to do.

Read report

In what ways do you envision yourself contributing to an automotive service environment?

Read report

Can you tell me about a time you had a bad job experience?

Read report

Formats, difficulty and experience

Across all 13 Pep Boys interview reports.

Interview formats

Behavioral 63.6%
Technical 22.7%
Other 9.1%
Coding 4.5%

Interview difficulty

Easy 30.8%
Average 53.8%
Difficult 15.4%

Candidate experience

Positive 81.8%
Negative 18.2%