
Pep Boys Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Pep Boys.
Manager
Started with a call from recruitment, then spoke with the store manager and then the DM. The DM has the final decision, but you need to follow up or they might forget about you, which happened to me; they called me a month later with an offer.
- Tell me about your previous auto experience working on cars.
Service Manager
I reached out to the Area Manager directly after submitting my information on the company's website. About a week later, I received a phone call back. The interview took place at the potential job site. The questions were easy and not like the typical corporate hiring process. Even though it was about three weeks after I applied online, the Area Manager seemed to be using the information I had emailed him directly. He appeared to be able to make a hiring decision right away, but might have wanted to wait for the official application to go through the usual corporate channels. He did ask about my salary expectations and gave me a general idea of what the salary range would be.
- What are your salary expectations?
Service Manager
The service manager had me complete an online quiz about customer service and math basics. After the manager reviewed my quiz results, I had a one-on-one interview where we discussed my available work times, experience with automobiles, and what I hoped to gain from the company. I felt the interview focused more on my personality and how I'd interact with coworkers if hired.
- Do you have automotive repair knowledge?
- Are you proficient with computers?
- Can you describe your skills in scheduling colleagues?
Pep Boys Manager Interview Questions
Quoted word for word from Pep Boys interview reports.
“Do you have automotive repair knowledge?”
Read reports →“How would you handle an unhappy employee?”
Read reports →“Are you proficient with computers?”
Read reports →“What are your long-term career aspirations over the next five years?”
Read reports →“Can you tell me about a weakness you have?”
Read report →“Tell me about your previous auto experience working on cars.”
Read report →“Tell me about a time in your previous roles where you disagreed with upper management on a decision, but stood your ground because you felt it was the right thing to do.”
Read report →“In what ways do you envision yourself contributing to an automotive service environment?”
Read report →“Can you tell me about a time you had a bad job experience?”
Read report →Formats, difficulty and experience
Across all 13 Pep Boys interview reports.