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PeopleShare Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

2.2 Rounds average
Easy Typical difficulty
50% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at PeopleShare.

Showing 3 of 10
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Customer Service Representative

Operations · more than a year ago

Entry Easy Negative experience Decline offer 4 rounds
Interview process
Recruiter call Take home Phone screen Presentation
Interview formats
Behavioral Technical Other

After submitting my application, I had a quick phone interview. Then I got an assessment emailed to me. After that, there was a zoom interview. I was told that training and passing a license test are required, all without pay. This could be up to 6 weeks without pay, and the job is dependent on passing the insurance license.

Confirmed questions1 question
  • Can you tell me about your previous call center experience?
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PeopleShare

Customer Service Representative

Operations · more than a year ago

Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Take home
Interview formats
Technical

Terrible experience! I had an interview scheduled for a job that was advertised at $20/hr, but they called back to say it was actually $12/hr, which was surprising given I have a bachelor's degree with a double major and a minor. Unfortunately, I got very sick and had to be hospitalized for surgery. On top of that, my cousin had just passed away in a car accident, which they were aware of. Despite all this, they are now claiming I was a 'no call, no show' and won't work with me anymore, even though I got perfect scores on all their tests. They seem like a self-centered company. I wouldn't recommend wasting your time here!

Confirmed questions1 question
  • Did you complete the computer testing?
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PeopleShare

Customer Service Representative

Operations

Entry Difficult Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical Other

The process is pretty easy. They cover the cost of getting your license, and after 5 weeks of classes and 5 weeks of training, you'll be placed in your job. You'll be employed after that. I'll update this once I've completed everything.

Confirmed questions1 question
  • Could you tell me about your previous experience?

PeopleShare Customer Support Representative Interview Questions

Quoted word for word from PeopleShare interview reports.

Can you tell me about your previous call center experience?

Read reports

Can you tell me why you believe you would be a strong candidate for this position?

Read report

Formats, difficulty and experience

Across all 10 PeopleShare interview reports.

Interview formats

Behavioral 50%
Other 31.2%
Technical 18.8%

Interview difficulty

Easy 60%
Average 30%
Difficult 10%

Candidate experience

Negative 40%
Positive 50%
Neutral 10%