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Peckham Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

1.7 Rounds average
Easy Typical difficulty
66.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Peckham.

Showing 3 of 6
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Peckham

Customer Service Representative

Operations · a year ago

Entry Average Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Behavioral Technical

First, they call you to schedule a Zoom interview. After the interview, they will email you tests to complete, such as typing tests, computer knowledge tests, and if you are bilingual, a Spanish test.

Confirmed questions1 question
  • What makes you want to work at this company?
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Peckham

Customer Service Representative

Operations · more than a year ago

Entry Easy Negative experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was unlike any I've experienced before. It felt very personal, like they were digging into my private life, but I get it since we'd be handling other people's private information.

Confirmed questions2 questions
  • Do you know your credit score?
  • How do you plan to fix your credit score?
Peckham logo
Peckham

Customer Service Representative

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

The interview process felt really smooth, professional, and quick. The questions were pretty standard and simple to answer. It all went by fast and the vibe was really supportive and friendly. They offered encouragement and help with communication, and they were accommodating for people with disabilities.

Confirmed questions1 question
  • Can you describe a time when you had to multitask?

Peckham Customer Support Representative Interview Questions

Quoted word for word from Peckham interview reports.

Are you a person with a disability, given our contract with Ability 360 to help and hire individuals with special needs?

Read reports

Can you share your previous customer service experiences?

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Formats, difficulty and experience

Across all 6 Peckham interview reports.

Interview formats

Behavioral 66.7%
Technical 22.2%
Other 11.1%

Interview difficulty

Easy 66.7%
Average 33.3%
Difficult 0%

Candidate experience

Positive 66.7%
Neutral 16.7%
Negative 16.7%