
Paylocity Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 82 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Paylocity.
Account Manager
Had to do an online personality test, then another online skills test with mostly math questions. After that, a phone interview, and then an in-person interview where I met with people from different departments. They didn't answer my job-specific questions though.
- What are your weaknesses, and how do you ensure they don't impact your job performance?
Senior Account Manager
What a terrible interview experience. It's interesting because I've seen many people say the same thing. They get your resume and then bother you for months to continue in the process. When you finally do, they reject you after you've made it to the last round of interviews. I've had it with all employers. We are in a pandemic with worldwide labor shortages. If someone takes the time to apply and has the skills, please give them a chance. The state of the world has people feeling lost, fighting depression and anxiety, not trying to harm themselves. There's no way someone should apply, take multiple tests, and have multiple interviews for a job that doesn't pay 6 figures. Please be mindful of people's time. Someone might not speak or interview as well, but if you don't understand why, you're operating from a biased, archaic, elitist POV. Many can talk well, but do they have a track record of performance? Some might not answer perfectly, but if they're ready to work, why deny them, especially in a global crisis? That's callous. Many companies claim to be the best to work for, but they lack empathy and don't recognize potential. No one's perfect. You don't know their shortcomings. Be kind!
- Can you introduce yourself?
- Can you share an instance where you faced a challenging task?
- What's your approach to managing your workload and prioritizing tasks?
Account Manager
Applied online, then had a detailed evaluation. It began with a phone screen with some STAR questions and role basics. The recruiter was really nice and made me feel valued. Then, an in-person interview was scheduled. The recruiter called the day before for a "pep talk", which was a nice surprise. The in-person interview had a 3-person panel, a site tour, and a chat with the director. The panel asked typical STAR questions. The director chat was casual and really showed off the culture. I got an offer about an hour after the interview. It was the most organized and welcoming process I've been through.
- Tell me about a time you missed a commitment.
Paylocity Account Manager Interview Questions
Quoted word for word from Paylocity interview reports.
“Why did you leave your job at Burger King when you were 16 and why is that not on your resume?”
Read reports →“How would you handle a customer asking a question that you would need several hours to find the answer to?”
Read reports →“What would you do if you were overwhelmed with tasks and couldn't finish everything?”
Read reports →“Can you share an instance where a customer remained dissatisfied even after you attempted to resolve their issue?”
Read reports →“What was your reason for leaving a position you held for more than nineteen years?”
Read report →“Tell me about a situation where you went above and beyond to satisfy a customer, yet they remained unsatisfied.”
Read report →“What is your least favorite part about working with others, whether they are colleagues or clients?”
Read report →“Can you share an instance where you were misunderstood and how you navigated that situation?”
Read report →“How would you rate your software proficiency on a scale from 1 to 10?”
Read report →Formats, difficulty and experience
Across all 82 Paylocity interview reports.