PartnerHero logo

PartnerHero Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 89 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
75.3% Positive experience

Which role are you interviewing for?

21 roles · 89 reports

Candidate interview experiences

First-hand accounts from people who interviewed at PartnerHero.

Showing 4 of 89
PartnerHero logo
PartnerHero

Customer Support Specialist

Operations · a year ago

Mid Easy Negative experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

It was a really unprofessional and robotic interview process. They were clearly hiring a lot of people without caring about quality. The interviewer had their camera off, spoke poor English, and didn’t get basic stuff like gross vs. net salary or different currencies. They just read from a script and didn't listen to my answers. The salary they offered was super low, and even after I said I wasn't interested multiple times, they still emailed me saying I was moving forward. It’s obvious they’re hiring in bulk and don’t care about professionalism or quality. I wouldn’t recommend it.

Confirmed questions2 questions
  • How would you handle an upset customer?
  • What would you do if you didn't know the answer to a client's question?
PartnerHero logo
PartnerHero

Real Time Analyst

Analytics · more than a year ago

Entry Average Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Take home Presentation Background check
Interview formats
Behavioral Technical Case Presentation

The interview process spanned over two months, involving three interviews and a case study. I was asked about my availability and potential start date. They mentioned they would get back to me by the end of that week. After not hearing back, I followed up and was told that vacations were the reason for the delay, and I'd receive a response the following week. That week also passed without communication, so I reached out again. I haven't heard back since and feel like I was ghosted.

Confirmed questions1 question
  • What is your earliest availability to start in this role?
PartnerHero logo
PartnerHero

Provider Operations Specialist

Operations · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

I first sent in my resume and then got an email to set up a phone interview. The phone interview was a chance for them to learn about me and for me to get more info about the role. After that, I got an email with the job details, client info, and instructions for an assessment. The assessment involved creating a spreadsheet with business info, formatting it with specific styles, and answering scenario-based questions about how I'd handle them. Once I submitted the assessment, I was contacted the next day via email and text to schedule a video interview on Zoom. This interview was with the team lead, manager, and another lead. We talked about my background, discussed the role, and went over scenario questions. The interview was about 30 minutes. They mentioned I'd hear back by the end of the week. A few hours later, I got a congratulations email and a request for a background check. I sent that in, and within 5 minutes, my background check cleared, and I received the formal offer. The whole process took about 5 days.

Confirmed questions1 question
  • Can you share an instance where you were instrumental in motivating your team?
PartnerHero logo
PartnerHero

Technical Support Associate

Operations · more than a year ago

Entry Easy Negative experience No offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Group
Interview formats
Behavioral Technical

The entire interview process spanned a month, culminating in a final meet-and-greet with some team members from the partner company. The interviewers were generally fine, and the overall atmosphere was quite casual. However, the significant downside was the complete lack of feedback throughout the process. Even when feedback was requested via email, the recruiters remained unresponsive. Additionally, two interviews were rescheduled with very little notice, about two hours beforehand. So, to sum up: the process took a month, there was absolutely no feedback, the interviewers were decent, and I wouldn't recommend it.

Confirmed questions1 question
  • Could you share your reasons for applying to this particular position?

PartnerHero Interview Questions

Quoted word for word from PartnerHero interview reports.

Can you explain the distinction between an API and a Webhook?

Read reports

Would you rather deliver a good product on time or a perfect product late?

Read reports

What schedule were you looking for and what days off do you want?

Read reports

How would you handle speaking with a customer who has a speech impediment?

Read report

What would be the core values of a company you'd start?

Read report

What would you do if your boss asked you to do something you felt was morally wrong?

Read report

How do you feel about inclusiveness in the learning industry?

Read report

Formats, difficulty and experience

Across all 89 PartnerHero interview reports.

Interview formats

Behavioral 54.2%
Technical 28.4%
Other 7.1%
Presentation 6.5%
Coding 1.9%

Interview difficulty

Easy 27%
Average 55.1%
Difficult 18%

Candidate experience

Positive 75.3%
Negative 16.9%
Neutral 7.9%

Reports by job function

Operations 67
Engineering 11
Other 4
HR 2
Sales 2
Marketing 2