Panalpina Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Panalpina.
Panalpina
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Panel Group Presentation Background check Offer
Interview formats
Behavioral Technical Presentation
The interview process had 2 rounds. The first round was with 2 managers, and the final interview was with the CEO. The interviews were pretty normal, with no tricky questions, and took place in a comfortable atmosphere.
Confirmed questions2 questions
- Could you explain what freight forwarding is in general?
- How would you describe your English fluency, both spoken and written?
Panalpina
Customer Service Agent
Entry Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Take home
Interview formats
Behavioral Technical
I had a phone call with a Supervisor, then a formal meeting with HR, and then with the hiring manager. After the interviews, I completed an online personality assessment to see if I was a good fit for the job. I got an email saying I didn't get any further. Panalpina used to be an easier company to get hired at.
Confirmed questions2 questions
- Describe a situation where you disagreed with your supervisor. What happened, what was the result, and what would you do differently?
- What aspects of freight forwarding are most appealing to you?
Panalpina
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview process was very easy and streamlined, making it effortless and very effective. There were about three interviews to ensure I was a good fit. The HR and hiring personnel were top-notch.
Confirmed questions1 question
- Could you tell me about a weakness you have?
Panalpina Customer Support Representative Interview Questions
Quoted word for word from Panalpina interview reports.
“Could you explain what freight forwarding is in general?”
Read reports →“How would you describe your English fluency, both spoken and written?”
Read reports →“What was your salary for this current job?”
Read reports →“What aspects of freight forwarding are most appealing to you?”
Read reports →“What are some attributes you believe you bring to Panalpina.”
Read report →“Describe a situation where you disagreed with your supervisor. What happened, what was the result, and what would you do differently?”
Read report →“Could you tell me about a weakness you have?”
Read report →Formats, difficulty and experience
Across all 5 Panalpina interview reports.