Oxfam Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Oxfam.
Oxfam
Sales Assistant
Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
It was a great and really professional interview experience. The place seemed really friendly and well organised. They seem to take on a lot of volunteers, and some stay and some leave, but it's always a great experience.
Confirmed questions1 question
- Could you answer some general customer service based questions?
Oxfam
Sales Assistant
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
I got an email inviting me for a short phone interview. The call was pretty straightforward and lasted about 10-15 minutes. The store manager asked me why I wanted to work for a charity and whether I was familiar with their mission. I told them about my previous customer service experience and why I thought working in a charity store would be meaningful. They also asked about my availability and if I was comfortable working weekends or evenings.
Confirmed questions1 question
- How would you handle a situation where a customer is unhappy with an item they purchased from the store, especially considering we are a charity organization with limited resources for returns or exchanges?
Oxfam
Sales Assistant
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Had a phone chat with the manager. We discussed the job, its description, and requirements. They explained the role and inquired about my background. I was asked about my past jobs and any volunteer work I've done.
Confirmed questions5 questions
- Can you tell me about your experience?
- What are you interested in?
- Do you have any hobbies?
Oxfam Sales Representative Interview Questions
Quoted word for word from Oxfam interview reports.
“Do you have any hobbies?”
Read reports →“How would you handle a situation where a customer is unhappy with an item they purchased from the store, especially considering we are a charity organization with limited resources for returns or exchanges?”
Read reports →“What made you decide to join Oxfam?”
Read reports →“What's your connection to the local community?”
Read reports →“What's your background in sports?”
Read report →“What are you interested in?”
Read report →“What makes you want this job?”
Read report →“Could you answer some general customer service based questions?”
Read report →“Can you tell me about the skills you possess that make you a good fit for this position?”
Read report →Formats, difficulty and experience
Across all 10 Oxfam interview reports.