Orkin Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Orkin.
Orkin
Customer Service Representative
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview process felt off. They asked questions that seemed irrelevant to the role, and even though I answered them, the interviewer wasn't satisfied. The interviewer appeared disengaged from the start, which made the experience less than ideal.
Confirmed questions1 question
- How would you handle an irate caller?
Orkin
Customer Service Specialist
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral
Applied online. Got called in for an interview. I was 15-20 minutes early, but the manager was 20 minutes late. They said I'd get a call the next day, but I didn't. I emailed a few days later to thank them and ask for an update, but no one responded. Seemed rude.
Confirmed questions3 questions
- How long would it take you to drive here?
- What hourly wage are you seeking, in the range of $14-$16?
- What is your understanding of our company?
Orkin
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral
It started with a phone interview, then moved to an in-person one. Everyone was really welcoming and made it feel comfortable. The process was serious and not laid back, but also not overwhelming.
Confirmed questions1 question
- Can you describe how you manage stressful situations?
Orkin Customer Support Representative Interview Questions
Quoted word for word from Orkin interview reports.
“How long would it take you to drive here?”
Read reports →“What hourly wage are you seeking, in the range of $14-$16?”
Read reports →“How would you handle an irate caller?”
Read reports →“Can you describe your approach to maintaining a positive attitude regarding pest control?”
Read reports →“How many years of customer service experience do you possess?”
Read report →“What is your understanding of our company?”
Read report →“Can you describe how you manage stressful situations?”
Read report →“What prompted your departure from your previous role?”
Read report →“Could you describe your responsibilities in that position?”
Read report →Formats, difficulty and experience
Across all 8 Orkin interview reports.