
Orange Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 23 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Orange.
Technical Support Engineer
I sent my CV to an engineer who was looking for a Technical Support Engineer. Then, an HR person called me and asked many questions in English, and then set up the second interview. The team leader met me and asked many questions about my CV, like volunteering, university, internships, and courses. He also asked 'introduce yourself', 'what's your weaknesses& strengths?', and 'what do you know about Orange?'. After that, I had to do an online technical test and an IQ test. It's important to be fluent in English or at least excellent.
- Could you tell me what you know about Orange business services?
Technical Support Engineer
First, I had an HR English interview over the phone. Then, there was a technical interview, followed by a manager interview where they asked random questions to ensure my English was good enough and about my fit with the staff, etc. They also asked what the company does.
- Can you explain OSPF?
- What about STP?
- Describe the 7 layers.
Technical Support Engineer
5-6 interview stages including a technical and IQ exam. Then interviewed by the Direct Manager (Level 2 Manager), followed by an optional British Council Exam. Next was an interview with the Level 3 Manager, then the Level 4 Manager, and an HR Interview. Finally, an interview with the Level Manager (Head of Egypt Center).
- Most of the questions are about personal skills, and the technical questions are not difficult if you have CCNA certification.
- Are the technical questions hard?
Orange Technical Support Engineer Interview Questions
Quoted word for word from Orange interview reports.
“What is the difference between TCP and UDP?”
Read reports →“What is the difference between a router and a switch?”
Read reports →“What are the functions of the network layer?”
Read reports →“What is port security?”
Read reports →“As system administrator, when you type "debug ipx sap", you get specific IOS response lines detailing packet types and hops. The prompt also states that "0x4" monitors IP IGRP traffic and suggests using "debug IP igrp transaction" or "debug IP igrp events". The core question is: How do you display information about IPX routing update packets? Your options are A. debug routing, B. debug ipx transaction, C. debug ipx routing activity, or D. debug ipx events. The correct answer is C.”
Read report →“Describe the 7 layers.”
Read report →“What are the basics of network troubleshooting?”
Read report →“Can you explain OSPF?”
Read report →“What do you know about orange?”
Read report →Formats, difficulty and experience
Across all 23 Orange interview reports.