Optiv Operations Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Optiv.
Optiv
Operations Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
It was a smooth, quick, and easy process. I first spoke with a recruiter on the phone, then had a Zoom meeting with managers, and finally another Zoom call with more senior leadership. The whole thing wrapped up in about two weeks, and I got feedback pretty quickly after each stage.
Confirmed questions1 question
- Can you share an instance where you had to manage interactions with challenging or demanding individuals?
Optiv
Service Delivery Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Presentation
So after I applied for the job, an HR person reached out to me first for like a pre-interview chat. Then, the next thing was this video interview thing, but it was kinda different. You weren't actually talking to a person live. It's more like you get questions popped up, and you have a set time to record your answers for each one. The questions themselves were pretty straightforward. My tip is to try out the practice questions a few times before you start for real, so you get the hang of the app. Once I finished the video interview, the hiring manager got in touch and wanted me to come in for an in-person interview where I met with the hiring manager and some of the team.
Confirmed questions1 question
- What is your approach to handling a dissatisfied customer?
Optiv
Sales Operations Manager
Manager Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Very curt and short without structure. Vetting first interview not explained well. Recruiter was not great at framing and setting you up for success. Was not prepared with resume. Just didn’t seem like a good culture.
Confirmed questions1 question
- Tell me about a time when...
Optiv Operations Manager Interview Questions
Quoted word for word from Optiv interview reports.
“What is your approach to handling a dissatisfied customer?”
Read reports →“Can you describe a situation where you applied the Situation, Action, Result (SAR) method with a client?”
Read reports →“How would you handle situations with a lot of uncertainty?”
Read reports →“Can you share an instance where you had to manage interactions with challenging or demanding individuals?”
Read reports →“Tell me about a time when...”
Read report →Formats, difficulty and experience
Across all 5 Optiv interview reports.