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Old Mutual Administrator Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Old Mutual.

Showing 3 of 10
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Old Mutual

Administrator

Operations · a year ago

Mid Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It's a 1-hour interview. Afterwards, you wait to hear back from the recruiter. Be ready to talk about your competencies using examples. Make sure you prepare by reading the competency keywords in the job description.

Confirmed questions1 question
  • Answer using competency words from the job description.
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Old Mutual

Administrator

Operations · more than a year ago

Senior Average Positive experience Accept offer 1 round
Interview process
Group
Interview formats
Behavioral Group

We had a group interview where each candidate had to answer at least two questions. The questions were general and nothing too out of the ordinary. The environment was very relaxed, and the interviewers were very accommodating and understanding.

Confirmed questions1 question
  • Can you share an instance where you experienced a conflict and describe how you managed it?
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Old Mutual

Administrator

Operations

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Background check Offer
Interview formats
Technical Behavioral

since it was a low level job the process had various phases from aptitude test to a one on one with my future manager. generally the interview was average on a conducive environment you would be well placed to do well. the whole process took about a month including also the medical test.

Confirmed questions1 question
  • What do you do if a client continues shouting even after you have given the best service?

Old Mutual Administrator Interview Questions

Quoted word for word from Old Mutual interview reports.

What do you do if a client continues shouting even after you have given the best service?

Read reports

Can you elaborate on the technical question or business case?

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Can you share an instance where you demonstrated creativity?

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Can you share an instance where you experienced a conflict and describe how you managed it?

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Can you describe a situation where you had to deal with a difficult circumstance?

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Can you describe a time you had to bring together people from different backgrounds or teams and how you managed it? Provide a real-life example.

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Can you describe a situation where you had to handle a particularly challenging client and how you managed it?

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Formats, difficulty and experience

Across all 10 Old Mutual interview reports.

Interview formats

Behavioral 38.9%
Group 27.8%
Technical 22.2%
Other 11.1%

Interview difficulty

Easy 20%
Average 60%
Difficult 20%

Candidate experience

Positive 80%
Neutral 20%