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Officeworks Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

1.2 Rounds average
Average Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Officeworks.

Showing 3 of 10
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Officeworks

Sales Assistant

Sales · nearly a year ago

Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Other

The recruitment process for this casual role at Officeworks involved a third-party AI tool called HireVue. It required my consent for them to use my name, likeness, and voice. I found this totally unacceptable for a casual retail position, and frankly, for any job.

Confirmed questions1 question
  • Do you agree to the terms and conditions?
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Officeworks

Sales Assistant

Sales · more than a year ago

Entry Average Positive experience No offer 1 round
Interview process
Group
Interview formats
Presentation Behavioral Other

It was a group interview with 8 people. We were each given a product and had to try and sell it. Then, we were given a photo of a customer doing something and had to describe what they were doing and how we would approach them. After that, we were given a list and had to rank tasks from 1 (most important) to 9 (least important). For example, tasks included things like 'there's a leak on the floor' and 'the furniture is really dusty'.

Confirmed questions2 questions
  • Please introduce yourselves to the group.
  • What animal would you be and what is the reason for your choice?
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Officeworks

Sales Assistant

Sales · more than a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Group Panel
Interview formats
Group Presentation Behavioral Other

Early candidates for the Christmas Casual/Sales Assistant role met at the back of the store and chatted before the group interview. Our group of 8 candidates was taken to the back warehouse where about 5 assessors introduced themselves and explained the group interview format. Then, we did the exercises. Afterward, 5 out of the 8 candidates were asked to stay because the assessor wanted to 'clarify some information with them' – I think they might have had 1-on-1 interviews. Two weeks later, I got an email saying my application was unsuccessful.

Confirmed questions4 questions
  • I've folded this paper into a cone, now you fold it and use the markers to create a name stand for yourself.
  • Tell us about yourself, your background in retail, and one interesting fact.
  • Here's a photo of a customer; how would you approach and interact with them?

Officeworks Sales Representative Interview Questions

Quoted word for word from Officeworks interview reports.

What animal would you be and what is the reason for your choice?

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Here's a photo of a customer; how would you approach and interact with them?

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Could you pick something you like and try to sell it to me?

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What led you to apply for this role, and what is your interest in Officeworks?

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How familiar are you with our products, and how would you use that knowledge to help customers who need it?

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Formats, difficulty and experience

Across all 10 Officeworks interview reports.

Interview formats

Group 30.4%
Behavioral 26.1%
Presentation 26.1%
Other 13%
Coding 4.3%

Interview difficulty

Easy 40%
Average 60%
Difficult 0%

Candidate experience

Negative 10%
Positive 60%
Neutral 30%