
OfficeMax Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at OfficeMax.
Associate
The hiring process for this role was pretty straightforward. It primarily involved scenario-based questions like 'If you were in this situation, what action would you take?'. There was also an emphasis on pushing sales for products, even when it didn't align with what the customer actually needed, which sometimes led to customer dissatisfaction.
- What would you do if you were in this scenario?
- Do you promote upsells even if it's not logical for the customer's needs?
- How do you handle customers who get offended by illogical upsells?
Associate
I was contacted by the department manager and we set up an interview. I arrived and was greeted right away for a one-on-one chat. The interview wasn't what I expected; they wanted examples of times I worked with a team. It wasn't hard, just different. They really focus on the store atmosphere. I could tell the job would be fast-paced but laid-back. The manager was really nice and I got an offer on the spot, pending approval from the store manager. I got a call the next day for a drug test, and was hired a few days later. The whole thing felt quick, efficient, and good.
- Can you share any experiences you've had working as part of a team?
Associate
I went in to see if they were hiring and hit it off with the assistant store manager. He told me to apply online. I completed a personality test that checks for trustworthy tendencies. I got a quick callback for a one-on-one interview. It was friendly, and he wanted to gauge if I was outgoing. He asked me to sell him a pen, differentiating between a nice one and a generic one. The key was to ask questions to understand needs, then make the sale, using phrases like 'I recommend you buy today' and 'Are you ready to check out?'
- Can you sell me a pen within two minutes?
OfficeMax Associate Interview Questions
Quoted word for word from OfficeMax interview reports.
“Could you sell me an object that's in the room right now?”
Read reports →“Can you sell me a pen within two minutes?”
Read reports →“Could you sell me a product that's available in the store?”
Read reports →“Can you try to sell me this pencil that is on my desk?”
Read reports →“Can you lift a minimum of 60lbs?”
Read report →“Are you able to stand for long periods without difficulty?”
Read report →“How do you handle customers who get offended by illogical upsells?”
Read report →“Do you promote upsells even if it's not logical for the customer's needs?”
Read report →“What is the salary you are looking for?”
Read report →Formats, difficulty and experience
Across all 16 OfficeMax interview reports.