
Office Depot Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 139 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Office Depot.
Sales Associate
The interview was pretty simple and direct. The person I spoke with was friendly and explained the job requirements well. They seemed happy to offer advice and coaching, showing they care about their team's development. The vibe was professional but also chill, so it was easy to talk and ask things.
- Do you have previous retail experience?
Sales Associate
I had a one on one call with them and they set up an interview. It felt pretty casual and chill. They asked some basic stuff like why I wanted to join the company and then a couple of questions about my past experiences dealing with customers and coworkers.
- Can you describe a situation where you resolved a customer's issue?
Sales Associate
It was a pretty straightforward interview. They asked me about myself and my experience. The 'sell me this pen' question was a curveball. The manager was nice, but communication was poor. I'd recommend following up on your application to make sure you got the job.
- How would you go about selling me this item?
Office Depot Sales Associate Interview Questions
Quoted word for word from Office Depot interview reports.
“When selling a printer, what other items would you recommend to the customer?”
Read reports →“What action would you take if a customer insists on a price that is $2 lower than the charged price based on the advertised price?”
Read reports →“Are you aware that we here at OD have a strict Employee Appearance Policy?”
Read reports →“How would you approach selling something to a customer who seems annoyed and wants to pay?”
Read reports →“How would you go about selling me a crosspoint pen instead of a bic pen?”
Read report →“How would you present a specific pen sold in the store to a customer?”
Read report →“What would my provided reference say about my work ethic if I called them?”
Read report →“What would you do if you presented an idea to a customer and they rejected it?”
Read report →“Could you tell me about your general knowledge of this store and what products we sell?”
Read report →Formats, difficulty and experience
Across all 139 Office Depot interview reports.