O'Charley's Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at O'Charley's.
O'Charley's
Assistant Manager
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Technical Other
HR called me and I went to the store for an interview that lasted about an hour. They asked typical questions like why I chose O'Charley's, if I'd eaten there before, my experience with cooking, and my preference between FOH or BOH. They also asked about my availability. The HR person mentioned we'd all be like family, with the 5 MITs staying at the GM's house to bond. After reviewing the employee handbook and having me sign some papers, I took a personality test. Then I went for a drug test. Later, the area supervisor called to discuss the personality test, policies, and job description over drinks at a restaurant lounge. During this meeting, I was asked about my preferred work area (FOH or BOH) and stated a preference for BOH, emphasizing the importance of knowing it for store management. We then reviewed my test, and an initial low offer was made. I countered, and my offer was accepted. I started work 10 days later.
Confirmed questions2 questions
- Do you perform better in the Front of House or Back of House?
- What management style do you employ?
O'Charley's
Manager
Manager Easy Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The first step was a phone call with a recruiter. The recruiter didn't seem interested in interviewing me and was brief. They commented on my job history, noting that I've changed jobs twice in the three years since I graduated, and that was it.
Confirmed questions1 question
- Tell me about a time you dealt with a difficult guest.
O'Charley's
Service Manager
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Other
It was a really friendly and energetic interview. The Operational Director was direct but fair, and the GM was very polite and engaging too. It really felt like a family atmosphere. The interview took about an hour and a half, mainly because the Operational Director enjoys talking. We ended up sharing stories, and it felt like we were just hanging out. I think this was his way of gauging my personality and seeing if I'd be a good fit for the company.
Confirmed questions1 question
- Can you share an instance where you had to adapt to change?
O'Charley's Manager Interview Questions
Quoted word for word from O'Charley's interview reports.
“What is your perspective on culture?”
Read reports →“What's your reason for wanting to join Avon O'Charley's?”
Read reports →“Do you perform better in the Front of House or Back of House?”
Read reports →“Tell me about a time you dealt with a difficult guest.”
Read reports →“What are your career aspirations with this company?”
Read report →“What management style do you employ?”
Read report →“How do you manage people?”
Read report →“Tell me about your biggest accomplishments.”
Read report →“Can you share an instance where you had to adapt to change?”
Read report →Formats, difficulty and experience
Across all 9 O'Charley's interview reports.