
NTT DATA It Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 41 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at NTT DATA.
Helpdesk Technician
They asked me about my experience with computer tools, specifically if I had used ticketing systems. They also asked about personal projects I'm currently working on or plan to do in the future.
- Do you have technical knowledge in Azure?
- Have you used specific computer tools in your daily routine?
- Are you familiar with ticketing tools?
Desktop Support Technician
It was a typical interview that wasn't very difficult, but it had some basic questions and some really tough questions. It seemed like they were trying to feel you out and get a feel for how much you know and what level you're at. They had no concern about what you were currently doing or how you were viewed within the company, nothing about previous reviews, increases in pay, or how many years you worked there. They were very interested in how much money you are making. I really don't feel that they had our best interest; it seems like an organization that is only concerned about their bottom line, not concerned with employees. I feel that there is going to be a job offer, but it is going to be offered at their discretion. They really didn't have many questions about what we were currently doing or what our current positions are like. They didn't seem to care.
- What can you contribute to this role?
- Considering you've been in this role for years, what makes you want to reapply for it?
- Can you tell us about your current salary?
Service Desk Analyst
It was alright. The person interviewing me was nice. It was a nice interview done online via MS Teams. The interview was split into two parts. First was a Manager Interview and the second was the Hiring Manager interview.
- Tell me what qualifies you for this role.
NTT DATA It Support Engineer Interview Questions
Quoted word for word from NTT DATA interview reports.
“What is the function of the transport layer?”
Read reports →“How would you go about removing a virus from a USB drive?”
Read reports →“Given that the network, cables, and all other computers are fine, and you can only use the affected computer, how would you troubleshoot a "cannot log into the domain" issue?”
Read reports →“Can you explain what RAM is and its function?”
Read reports →“What's your process for scanning a USB drive for viruses?”
Read report →“Can you explain what the OSI model is?”
Read report →“A client is five minutes late and needs a printout, but the printer isn't working. How would you help them?”
Read report →“Could you describe the responsibilities of a service desk role?”
Read report →“Would you be willing to relocate for this position?”
Read report →Formats, difficulty and experience
Across all 41 NTT DATA interview reports.