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NTT DATA It Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 41 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
68.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at NTT DATA.

Showing 3 of 41
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NTT DATA

Helpdesk Technician

Operations · nearly a year ago

Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Technical Behavioral

They asked me about my experience with computer tools, specifically if I had used ticketing systems. They also asked about personal projects I'm currently working on or plan to do in the future.

Confirmed questions4 questions
  • Do you have technical knowledge in Azure?
  • Have you used specific computer tools in your daily routine?
  • Are you familiar with ticketing tools?
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NTT DATA

Desktop Support Technician

Operations

Senior Average Neutral experience Decline offer 1 round
Interview process
Recruiter call Technical screen Panel Offer
Interview formats
Behavioral Technical

It was a typical interview that wasn't very difficult, but it had some basic questions and some really tough questions. It seemed like they were trying to feel you out and get a feel for how much you know and what level you're at. They had no concern about what you were currently doing or how you were viewed within the company, nothing about previous reviews, increases in pay, or how many years you worked there. They were very interested in how much money you are making. I really don't feel that they had our best interest; it seems like an organization that is only concerned about their bottom line, not concerned with employees. I feel that there is going to be a job offer, but it is going to be offered at their discretion. They really didn't have many questions about what we were currently doing or what our current positions are like. They didn't seem to care.

Confirmed questions3 questions
  • What can you contribute to this role?
  • Considering you've been in this role for years, what makes you want to reapply for it?
  • Can you tell us about your current salary?
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NTT DATA

Service Desk Analyst

Operations

Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite
Interview formats
Behavioral Technical

It was alright. The person interviewing me was nice. It was a nice interview done online via MS Teams. The interview was split into two parts. First was a Manager Interview and the second was the Hiring Manager interview.

Confirmed questions1 question
  • Tell me what qualifies you for this role.

NTT DATA It Support Engineer Interview Questions

Quoted word for word from NTT DATA interview reports.

Given that the network, cables, and all other computers are fine, and you can only use the affected computer, how would you troubleshoot a "cannot log into the domain" issue?

Read reports

What's your process for scanning a USB drive for viruses?

Read report

A client is five minutes late and needs a printout, but the printer isn't working. How would you help them?

Read report

Could you describe the responsibilities of a service desk role?

Read report

Formats, difficulty and experience

Across all 41 NTT DATA interview reports.

Interview formats

Technical 44.9%
Behavioral 43.6%
Group 5.1%
Other 3.8%
Coding 1.3%

Interview difficulty

Easy 29.3%
Average 63.4%
Difficult 7.3%

Candidate experience

Positive 68.3%
Negative 19.5%
Neutral 12.2%