
NJM Insurance Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at NJM Insurance.
Claims Adjuster
I applied online back in Dec 2018. They set up a phone interview, which I did. The recruiter mentioned that the next step would be an in-person interview. I followed up with her twice and got the same story. It's now March and I still haven't heard back. Honestly, if a company treats you this badly during the hiring process, I can only imagine how they'll treat you as an employee.
- What are your salary expectations?
Claims Adjuster
Applied online and then got a call a few weeks later for a phone interview with HR. It was about 30 minutes, and they asked standard job questions to see if I would be a good fit. After that, I was scheduled for an in-person interview with a different HR person the next week. I showed up early, dressed professionally, and brought my resume, and I knew about the company. This interview was about 45 minutes. I signed some papers for a background check and drug test, which would happen if I got an offer. They asked typical questions like why I want to work there, what makes me a good fit, and how I handle angry customers, which I answered in detail. It felt a bit intense, like an interrogation, but the questions weren't that hard. I asked some questions at the end, and the HR person answered them positively. They said the next step is for HR to review the interview results with management for a potential final interview.
- Have you ever had a dispute with a manager?
- What is your approach to handling a very upset customer?
- Why do you think you are a suitable candidate for this role?
Claims Adjuster
The interview was comfortable. First, there was a Skype interview. Then, I was invited to meet the team in person. About a week after the face-to-face meeting, I got a call with a job offer. After accepting the offer, there's a thorough background check.
- Can you describe your ability to remain composed under pressure?
- Tell me about your experience handling challenging customer interactions.
NJM Insurance Claims Adjuster Interview Questions
Quoted word for word from NJM Insurance interview reports.
“What is subrogation?”
Read reports →“What is your approach to handling a very upset customer?”
Read reports →“Have you ever had a dispute with a manager?”
Read reports →“Can you describe your ability to remain composed under pressure?”
Read reports →“Why do you think you are a suitable candidate for this role?”
Read report →“Tell me about your experience handling challenging customer interactions.”
Read report →Formats, difficulty and experience
Across all 5 NJM Insurance interview reports.