NIKE Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 430 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at NIKE.
NIKE
Sales Associate
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Other
I applied online and heard back within a week. The hiring process had a quick phone screen, followed by a 30-minute chat in the store with the manager. We discussed customer service, teamwork, and my enthusiasm for sports and the products. It felt pretty chill. They stressed the importance of being available on weekends, being dependable, and how I'd handle busy times and knowing the products.
Confirmed questions3 questions
- Can you share an instance where you provided exceptional service to a customer?
- Tell me about a situation where you exceeded customer expectations.
- Describe a time you went the extra mile for a customer.
NIKE
Sales Associate
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Other
The interview process was a bit long, but it felt worthwhile and generally good. It wasn't excessively long, but also not too brief. They were open to hearing my thoughts and I got to ask them questions to learn more about the company and the job openings.
Confirmed questions1 question
- What is my favorite color?
NIKE
Sales Associate
Entry Average Positive experience Accept offer 1 round
Interview process
Group Offer
Interview formats
Group Behavioral
There were multiple people interviewing and being interviewed at a table, and they asked everyone the same questions. Some questions were general, and others were specific to NIKE, like asking about my favorite athlete endorsed by NIKE. I mentioned that I didn't really follow sports for athletics but more recreationally and didn't have a favorite endorsed athlete. Everyone else seemed to have one, and I was worried I wouldn't get a call back because of it, but I did! Me and two other interviewees got job offers that day.
Confirmed questions1 question
- Can you tell me who your favorite athlete endorsed by NIKE is?
NIKE Sales Associate Interview Questions
Quoted word for word from NIKE interview reports.
“If a movie were made about you, which celebrity would you want to play your part and why?”
Read reports →“What action would you take if you observed a customer leaving the store wearing a new pair of shoes?”
Read reports →“How would you manage a customer who insists on not wearing a mask inside the store?”
Read reports →“What would you do if you had 24 hours, irrespective of travel time and expenses?”
Read reports →“What's your approach to helping a customer who doesn't know what type of shoe they want?”
Read report →“What do you do first when the store is busy, it's a mess, and boxes need to be unpacked?”
Read report →“What would you do if a customer needed more help or information about a product that wasn't available in the store?”
Read report →“What is your favorite Nike product and sport, and how would you leverage this knowledge to assist customers with their purchasing decisions?”
Read report →“Can you share an example of a positive and a negative customer service interaction you've experienced?”
Read report →Formats, difficulty and experience
Across all 430 NIKE interview reports.